Synology Web Account > Invalid QR Code

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Synology Web Account > Invalid QR Code #2163

Closed RedPeace closed 4 months ago

RedPeace commented 4 months ago

Description

Hi,

Synology Online Account (not the local NAS account) can be protected with 2FA. But ente auth display message "Invalid QR Code".

Version

3.0.8

What product are you using?

Ente Auth

What platform are you using?

Mobile - Android

ua741 commented 4 months ago

Hello,

In the latest app, we are able to scan the QR code and add the account.

P.S. Initially, I was trying to scan a QR code that was just a URL to download the Synology app. On the next screen, I was able to see and scan the MFA QR code.

If you are still facing an issue, please share the QR code either here or with our support team at support@ente.io.

RedPeace commented 4 months ago

Hi @ua741

OK, will try tomorrow with the new App update from yesterday. If it works for you, it should be work for me too ;)

Thank you!

Regards Gero