[Ente Auth] Unable to login/It looks like something went wrong

ente-io / ente

Fully open source, End to End Encrypted alternative to Google Photos and Apple Photos

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[Ente Auth] Unable to login/It looks like something went wrong #3183

Open mehenuf opened 1 week ago

mehenuf commented 1 week ago

Description

After having a fresh Windows install, I'm facing this issue where it says "It looks like something went wrong, Please retry after some time. If the error persists contact our support team." I've attached the log file and the screenshot below:

ente-logs-2024-Sep-9-12-47.zip

Version

3.1.3

What product are you using?

Ente Auth

What platform are you using?

Desktop - Windows

ua741 commented 1 week ago

Please follow this guide here https://help.ente.io/auth/troubleshooting/windows-login