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envkey / envkey-app

Secure, human-friendly, cross-platform secrets and config.
https://www.envkey.com
MIT License
95 stars 8 forks source link

EnvKey can't connect to the internet. #71

Closed dsngo closed 3 years ago

dsngo commented 3 years ago

Issue: EnvKey app does not log me in. Instead it stuck in this screen. The internet is working fine. No firewall settings, I was sure that nothing blocking it from accessing internet.

image

Comp specs: Os bigsur 11.4 macbook m1 Go 1.16.5 node 16 EnvKey version (latest darwin version in this repo & download from the official website)

danenania commented 3 years ago

Hi Daniel. Sorry about that! Are you able to make requests to http://www.msftconnecttest.com/connecttest.txt (this is what the app uses for internet checks).

If that is working, could you open up the console (View > Toggle Developer Tools) right click in the console, and click Save As, then send the output to support@envkey.com

danenania commented 3 years ago

Hi @geart891, is this still an issue for you? Happy to re-open and get to the bottom of it if so.

dsngo commented 3 years ago

Hey @danenania , thanks for replying. I have checked the link above and confirmed that my internet is not able to make any request to msftconnecttest. This is very strange because I can connect to other website normally. Is it possible to switch to a more reliable mechanism?