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enzo1982 / freac

The fre:ac audio converter project
https://www.freac.org/
GNU General Public License v2.0
1.33k stars 69 forks source link

Application crash every time when I select "Options > General settings"... #538

Closed Divzed closed 8 months ago

Divzed commented 9 months ago

Describe the bug The application crashes and closes itself when I select "Options > General settings..." or "Options > Configure signal processing...".

To Reproduce Steps to reproduce the behavior:

  1. Go to 'Options'
  2. Click on 'General settings...' or 'Configure signal processing...'
  3. Windows Event Log: Faulting application name: freac.exe, version: 1.1.7.5891, time stamp: 0x6404cf34 Faulting module name: boca_encoder_wma.1.0.dll, version: 0.0.0.0, time stamp: 0x6404c46a Exception code: 0xc0000005 Fault offset: 0x0000000000001f92 Faulting process id: 0x1158 Faulting application start time: 0x01d9f0abfa4a5202 Faulting application path: C:\Program Files\freac\freac.exe Faulting module path: C:\Program Files\freac\boca\boca_encoder_wma.1.0.dll Report Id: 74f6563f-50f0-4039-94ea-e028d19a67b5 Faulting package full name: Faulting package-relative application ID:

Expected behavior Not to crash application.

System (please complete the following information)

Does FRE:AC have any system component dependencies (Internet Explorer/WMP/Windows Error Reporting)? I ran it in VM original Win 11 22H2 & original Win 10 19044.1288 LTSC. It worked flawlessly, so it seems like fre:ac relies on some system components that has been removed from my custom windows mod. Can I know which ones? This is the reason why it crashes when attempting to enter "General settings" page. There is no documentation about it. Any other audio converting software doesn't have such issues.

rileyg98 commented 9 months ago

Interesting. I'm having a near identical issue. Are you able to import files? File imports just silently fail for me. All of this is across UWP, installed and portable binary.

For reference, my system is as follows: OS: Win11 22H2 (22621.2134 build) CPU: AMD Ryzen Threadripper 3970X RAM: 256GB Environment: Hyper-V, can be more specific

I don't get the event log detailing the faulting module, just a WER info and a "Application Hang". "The program freac.exe version 1.1.7.5891 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel."

The WER info was: Fault bucket , type 0 Event Name: AppHangB1 Response: Not available Cab Id: 0

Problem signature: P1: freac.exe P2: 1.1.7.5891 P3: 6404cf34 P4: d3dd P5: 134217728 P6: P7: P8: P9: P10:

Divzed commented 8 months ago

Interesting. I'm having a near identical issue. Are you able to import files? File imports just silently fail for me. All of this is across UWP, installed and portable binary.

Yes, I can import files without issues on modified OS & original OS (Win10/Win11), only General Settings panel is crashing on modified OS when trying to open it. I even fresh installed my custom OS again in VM and installed Fre:AC, now this additional memory error appears when trying to open General Settings panel and crash....

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Divzed commented 8 months ago

I found the issue. Fre:AC is dependent on Windows Media Player component. Now I retained WMP in my own OS modification and no more errors/crashes. Question is, why would anyone in current year rely on Windows Media Player in software development? WMP is basically deprecated & might be even completely removed in upcoming Windows 12+.