eoscostarica / eos-support

Service and Support from EOS experts
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Smart Contract Development for EOS-Support #1

Open rroland10 opened 3 years ago

rroland10 commented 3 years ago

EOS User Support:

EOS user support created by the community for the community. The goal of EOS support is to help the average user onboard into EOS without any difficulties. Members of the EOS community are developing the EOS user support for the EOS community.

Introduction: Blockchains have the potential to revolutionize the way we do things in today’s society. As it stands, blockchain is on pace to deliver on its promise to introduce transparency and trust into our legacy systems. As one of the most performant and technologically advanced blockchains, EOS is leading blockchain development and scalability. The core functionality of EOS is to provide blockchain-based applications in a way that is similar to web-based applications. For EOS to achieve these goals, we must recognize EOS user support. EOS user support aims to provide assistance to users and in addition make EOS onboarding process as easy as possible.

To achieve these goals, EOS user support must:

This issue will address step three of the development of the EOS user support platform.

Smart Contract development for EOS User Support Platform: Initially, the idea was to issue support tokens to EOS support representatives based on a calculated algorithm so that Support representatives could stake and claim EOS tokens from the EOS pool each month. Upon further discussion and re-evaluation, we will improve on the idea by:

of note: there will be five administrator multi-sig; with 3/5 approval of 5% of 10% allocated for support expenses, marketing and platform development monthly distribution to EOS support developers; 5% of 10% allocated for EOS merchandise; 10% for free account creation, free power-ups, user rewards program; 10% of 70% of funds allocated for EOS support representatives monthly.)

Solutions: Eden member filter, then filter on who is EOS support representative and Eden member. Manually update rankings monthly by five multi-sig administrators.

Gamification

(The idea is Eden on Eos is a form of governance on the EOS blockchain, so we should trust that the administrators will act in the best interest of the EOS Support Representatives and, better yet, the whole EOS community. In addition, we are trusting that all support representatives will follow the peace treaty, Eden bylaws and act in good faith for the betterment of EOS user support)

Credit: Francis Sangkuan and his team from Pizza.live Developed the Initial smart contract for EOS User Support.

Issue opened by Randall Roland

rroland10 commented 3 years ago

Addendum:

To Keep things simple:

Main account would be support.gm (100% funds)

Then monthly 10% will automatically be distributed to development account; 10% to merchandise act; 10% for free account creation; then 70% distributed to EOS Representatives account. Whatever amount that is in the EOS representative account, only 10% will be distributed among the representatives. Then the multi-sig of 3/5 approval needed to make changes to the smart contract if we have to adjust the percentages.