search

ep1cman / unifi-protect-backup

Python tool to backup unifi event clips in realtime
MIT License
633 stars 31 forks source link

All cameras backing up successfully except for "G3 Instant" #139

Closed smshapiro85 closed 5 months ago

smshapiro85 commented 5 months ago

Description

Describe what you were trying to get done. Tell us what happened, what went wrong, and what you expected to happen.

What I Did

Paste the command(s) you ran and the output.
If there was a crash, please include the traceback here.
ep1cman commented 5 months ago

You've given me absolutely no information to go off of to help resolve this issue.

Please fill in the issue template as well as providing a log of the tool running (with -vv passed as an argument to provide more verbose logging)

If I had to take a wild guess with no information, I would check that the unifi user you setup for UPB to login with actually has permissions to access that camera

smshapiro85 commented 5 months ago

Hi there, I’m so sorry I thought I deleted the post, I didn’t realize I submitted it.

I figured it out mid way through writing the ticket. It turns out the G3 instant does not have person or object detection, so because I was limiting my events to “Person, Vehicle or Ring” the motion events from the G3 instant were not being included.

Therefore, I spun up another container for the g3 instants only, that only includes Motion events, so that I don’t need to include motion on the other 8 cameras that I have which include smart detections.

The app has been working so well, thank you for sharing this solution with the community!