Troubleshooting UUID 15 chars not 16

epoplavskis / homeassistant_salus

Home Assistant integration with Salus devices

MIT License

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Troubleshooting UUID 15 chars not 16 #38

Open parfienczyk opened 2 years ago

parfienczyk commented 2 years ago

@jvitkauskas - what about Gateway's UUID which has 15 chars not 16 - I can't add my Gateway because I have an error with too short UUID

Screenshot 2022-11-17 at 22 02 54

RazvanDespa commented 1 year ago

Hi,

I have the same problem. Also tried with 16's zeroes but no luck :(.

Any idea?

Thanks, Razvan

imihailovs commented 1 year ago

@parfienczyk - is it really an EUID? In my Salus Home app this patter shows up as Serian #, which is also 15 chars long. Don't think you should be using this one - take the number from the back of the device instead?

StaticSounds90 commented 11 months ago

FIY. At the back of the gateway I found 4 stickers. The 16 character EUID was located on sticker B as indicated in the attached photo. You can't read it with the power attached. Mine accepted the 16 zeroes instead of the actual EUID. I found it was easier to locate the EUID by browsing the gateway via https://eu.salusconnect.io/ if possible. Both the DBN and the serial number was 15 characters.