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erikkastelec / hass-WEM-Portal

Custom component for retrieving sensor information from Weishaupt WEM Portal
MIT License
44 stars 10 forks source link

Plugin loses contact to wem Portal, throws error and doesn’t get back working #6

Closed dm82m closed 3 years ago

dm82m commented 3 years ago 
Logger: custom_components.wemportal
Source: custom_components/wemportal/sensor.py:131 
Integration: wemportal (documentation, issues) 
First occurred: 22. März 2021, 16:43:53 (4472 occurrences) 
Last logged: 12:05:01

can't find hydraulik-korrektur_aufheizoptimierung_rücksetzen
can't find heizkreis_heizkreise_heizkreis_1-status
can't find heizkreis_heizkreise_heizkreis_1-warmwassersolltemperatur_aktuell
can't find heizkreis_heizkreise_heizkreis_1-warmwassertemperatur_aktuell
can't find heizkreis_heizkreise_heizkreis_1-pumpe_warmwasser

If I restart HA it is back working. That already occurred couple of times.

dm82m commented 3 years ago

Mhm currently I don’t get it back to working, not sure if potentially something got changed at the portal. I get also redirected to wemportal.de if I use the Browser to access wemportal.com - no log and nothing in HA log...

erikkastelec commented 3 years ago

I think they changed a few things last week, but it didn't break anything for me.

If you have debug log on it should also give you sensor data of the coordinator. Key error ("can't find x") is raised if there is no data in coordinators data dictionary. So even if the website is down, this should not require a restart, but return to normal after the data is available.

I can't reproduce the issue so it is hard to figure out what could be wrong. I suggest you start hass manually capture the log with hass -v 2>&1 | tee logfile and take a look or send it to me. Capturing the log this way will provide scraper info necessary for figuring out what is wrong.

dm82m commented 3 years ago

Debug log not showing anything. Will create the log next and post it here

dm82m commented 3 years ago

mhm, I guess a renaming of the sensors occured!? debug log looks quite okay as far as I can say.

dm82m commented 3 years ago

yes definitely a renaming occurred, had several dead sensors and a lot of new ones. just switched them in my config now and lost a bit of old and historic data, but nevermind. do we close this issue as "wemportal entity renaming and not a problem with the plugin"?

erikkastelec commented 3 years ago

Glad that we got to the bottom of this. Gotta keep an eye on wemportal updates in the future.