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eriksjolund / install-linux-hp-elitebook-850-g5

Sharing some notes about running Ubuntu 18.04.1 on HP EliteBook 850 G5
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Sound not working on Ubuntu 22.04.1 #13

Open graphicalx opened 2 years ago

graphicalx commented 2 years ago

Copying my question from my AskUbuntu post as I haven't yet gotten any responses despite posting a bounty.

I just decided to move to Linux, everything works awesome, loving it. Just sound stopped working and have been trying to diagnose since 8 hours. Here's what I know / tried / done:

Output device shows Dummy Output (when Ubuntu had installed, it showed Intel Tiger Lake - I'm using HP Elitebook 850 G5)

I'm using Ubuntu 22.04.1 LTS (jammy)

Here is the hw-probe for my system: https://linux-hardware.org/?probe=b01a9ac97f I've a feeling the probe says what needs to be done, but I don't have enough experience to know how to do it.

I tried installing from: https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-software Installation / Build process goes fine until I hit

make[2]: *** No rule to make target 'arch/x86/entry/syscalls/syscall_32.tbl', needed by 'arch/x86/include/generated/uapi/asm/unistd_32.h'.  Stop

lspci -v says

00:1f.3 Multimedia audio controller: Intel Corporation Tiger Lake-LP Smart Sound Technology Audio Controller (rev 20)
    Subsystem: Hewlett-Packard Company Tiger Lake-LP Smart Sound Technology Audio Controller
    Flags: fast devsel, IRQ 255, IOMMU group 13
    Memory at 603f288000 (64-bit, non-prefetchable) [disabled] [size=16K]
    Memory at 603f000000 (64-bit, non-prefetchable) [disabled] [size=1M]
    Capabilities: <access denied>
    Kernel modules: snd_hda_intel, snd_sof_pci_intel_tgl

lshw -C multimedia says

*-multimedia UNCLAIMED
       description: Multimedia audio controller
       product: Tiger Lake-LP Smart Sound Technology Audio Controller
       vendor: Intel Corporation
       physical id: 1f.3
       bus info: pci@0000:00:1f.3
       version: 20
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi cap_list
       configuration: latency=0
       resources: iomemory:600-5ff iomemory:600-5ff memory:603f288000-603f28bfff memory:603f000000-603f0fffff

Please let me know if you need anything else, and thank you!

eriksjolund commented 2 years ago

Just an idea: To verify that the hardware is not broken you could boot up the laptop with a USB stick containing some Linux distribution in live mode. If you hear sound there, you at least know that the hardware is still working.

graphicalx commented 2 years ago

I installed Ubuntu on dual boot with Windows to see if everything worked fine before I move over. Sound works fine on Windows, in fact, it worked fine on Ubuntu too when it was freshly installed. A few hours later it stopped working. I guess I can try again with a live USB to see what drivers it picks, but I wouldn't know how to install them. Let me try this, thanks