ernest-phillips commented 3 years ago

@ernest-phillips development plan

Last update: 12/19/2020

About you

Career direction

Time to move: 1.5/years(Conservative estimate) An aggressive timeline for this would be 6 -8 months.

Potential next role: Software Engineer 2

Career aspiration: Engineering Manager I believe it is here I can have influence over a team of engineers. This would give me the opportunity to grow the careers of others and influence the pipeline for diverse candidates in this industry.

Mobility: Northern California (Sacramento) I have no plans to relocate Spoken languages: English, [Other]

Career helpers

Sponsor: @gallexi

Mentor: @lerebear

Description: [Mentor description] Lere is a Senior Software Engineer I meet with them at least once a week. We pair program as well as discuss computer science fundamentals. I have others invested in my development and growth, both at GitHub and outside the org. These other team members include: @nebiyou-gebretatios (Senior Engineering Manager) @francisfuzz (Senior Partner Engineer)

Key experiences in the current role

[Experience] Working to help developers get past technical roadblocks has given me a great deal of experience in debugging and troubleshooting. Given that I primarily work under the Content Squad, I have worked on a wide swath of the GitHub product. I have gained a great deal of experience in identifying and reporting bugs which has lead to fixes for the product.

[How this contributes to career direction]

My Support experience has given me insight into the needs of our developer community, which is an important part of understanding how our product should be designed.
I have become adept at searching through old issues for information on issues affecting our developer community and this has shown me how to communicate with our Engineering teams with detailed bug reports.
I actively work on programming and computer science fundamentals with my mentors. The progress and plan for this work lives here: https://github.com/ernest-phillips/Engineer-in-training

Career History

GitHub - Technical Support Engineer

Since GitHub

2019 to 2020 Technical Support Engineer Developer Support
2020 to Present Technical Support Engineer in Community

Prior to GitHub

2017 - 2019 Sepasoft - Technical Support Engineer
2016 - 2017 Bill.com - Customer Support Rep
2014 - 2016 Uber - Community Support Rep
2010 - 2013 Verizon - Retail Sales Rep

Skills assessment

Strengths

[Strength]

Debugging, reading through stack traces.
Creating reports that describe issues in the product.
Communicating with customers about their needs and blockers in regards to using the product.
Leaning into stretch opportunities in order to fulfill a need for my team.
Bringing a positive "can-do" attitude into all challenges of my day to day. I use this positive energy to stoke morale of teammates and cultivate a trust by default environment.

Development areas

[Area] Computer Science Fundamentals
- [Sub areas] Data structures and algorithms
- [Example]
[Area] Front-End web development
[Area] Server side development

Development actions

Learning on the job

[Activity - What will you do] Pair with members of our Engineering organization to get an understanding of their workflows and how they prioritize their day to day. Currently pairing with @gallexi from Communities.
- [When?] - Ongoing
- [Success measure]

Learning from others

[Activity - What will you do]
- [When?] This is an everyday activity, but I work with my mentors on a weekly basis. This is an ongoing pairing for checking in on my current projects and weekly activities that we have planned.
- [Success measure] I have laid out specific milestones for our time together. This includes completing a full-stack project and practicing mock interviews.

Learning through classroom / program

[Activity - What will you do] I have decided to use self-taught resources to complete my training. This combined with the 1 to 1 mentorship I have in place will ensure that I will be ready for the role I'd like to initially switch to.
- [When?] This work is already happening.
- [Success measure] Review of my completed projects which include a full stack website and testing of my understanding of data structures and algorithms. (via mock interviews)

Progress / actions since last review

[Progress comment]

The specific goal of becoming a Software Engineer was birthed during the last quarter. During that time I have put together a team to help me reach those goals and a general curriculum to help me level up.

[Development area alignment]

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