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eshantmittal / open-payment-android-aar

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Blank window on android 4.4 and 5.1 #3

Closed android-rk closed 4 years ago

android-rk commented 4 years ago

I just got that when i'm trying to start payment from my 4.4 device and 5.1 device , this show me a blank screen, and on back press shows alert for cancel payment, on tap of yes nothing happens. it stuck.

I'm using this sdk for payment and users making complaints.

eshantmittal commented 4 years ago

Hi Ravi,

Please Share your contact details, our team will reach you for more details

android-rk commented 4 years ago

email:- ravi.yadav@dil.in contact :- 8385071301

android-rk commented 4 years ago

Any update developers ? cause minimum supported SDK of my app is 19 , so users for 4.4 and 5.1 are stuck. and complains are increasing day by day. So any help will be appreciated. Attaching screenshots and logs. logs.txt

payment_error payment_error01

eshantmittal commented 4 years ago

Hi Ravi

We are working on that, we will update you soon.

Thanks

android-rk commented 4 years ago

Hi there,

I got a crash in firebase console, regarding your SDK please look into this,

OpenWebViewActivity.java line 1 com.open.open_web_sdk.ui.OpenWebViewActivity$c.onClick

Crash insight java.lang.IllegalArgumentException; View not attached to window manager This is a crash caused by your app dismissing a dialog attached to an Activity which is finishing or finished. This can happen in a number of ways -- for example, if an AsyncTask is running while a ProgressDialog is showing, and the user rotates the device, causing the Activity to be recreated. External resources View not attached to window manager crash

Fatal Exception: java.lang.IllegalArgumentException View=DecorView@1f0f64a[OpenWebViewActivity] not attached to window manager android.view.WindowManagerGlobal.findViewLocked (WindowManagerGlobal.java:533) android.view.WindowManagerGlobal.removeView (WindowManagerGlobal.java:433) android.view.WindowManagerImpl.removeViewImmediate (WindowManagerImpl.java:124) android.app.Dialog.dismissDialog (Dialog.java:518) android.app.Dialog.dismiss (Dialog.java:501) androidx.appcompat.app.AppCompatDialog.dismiss (AppCompatDialog.java:140) android.app.Dialog.cancel (Dialog.java:1462) com.open.open_web_sdk.ui.OpenWebViewActivity$c.onClick (OpenWebViewActivity.java:1) androidx.appcompat.app.AlertController$ButtonHandler.handleMessage (AlertController.java:167) android.os.Handler.dispatchMessage (Handler.java:106) android.os.Looper.loop (Looper.java:214) android.app.ActivityThread.main (ActivityThread.java:7081) java.lang.reflect.Method.invoke (Method.java) com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:494) com.android.internal.os.ZygoteInit.main (ZygoteInit.java:965)

Device Brand: samsung Model: Galaxy J6 Orientation: Portrait RAM free: 1.85 GB Disk free: 1.7 GB Operating System Version: 9 Orientation: Portrait Rooted: No

eshantmittal commented 4 years ago

View not attached to window manager

Hi Ravi

This one is resolved we will provide you updated SDK soon. Our team is working on kitkat issue.

Thanks

eshantmittal commented 4 years ago

Hi Ravi

4.4 device and 5.1 device issue resolved please confirm same. for Orientation issue please update SDK.

android-rk commented 4 years ago

Yes it's working now, thank for your kind support.