Cannot see emails in Sent Folder - personal email account

espocrm / espocrm-docker

Official Docker Image for EspoCRM

https://hub.docker.com/r/espocrm/espocrm

GNU Affero General Public License v3.0

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Cannot see emails in Sent Folder - personal email account #47

Closed stef204 closed 3 weeks ago

stef204 commented 1 month ago

I have not yet been able to send an email via my espocrm test personal email account, but shouldn't I already be able to see the existing (previously) sent emails in the `Inbox.sent' folder of the IMAP account?

How does one configure that?

stef204 commented 4 weeks ago

It looks espocrm will only track email sent via espocrm, not the ones in the imap server's Sent folder (e.g. INBOX.Sent).

Is that correct?

PS Is the forum a better way of posting these issues?

lazespo commented 4 weeks ago

Hi @stef204,

This question is not related to EspoCRM installed specifically in Docker, but related to sent emails fetching in general.

So, you are right, it is recommended to ask questions of this kind on the forum, where the community can explain to you in detail how this feature works.

stef204 commented 3 weeks ago

OK, will switch to forum, thanks.