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etesync / android

EteSync - Secure, end-to-end encrypted, and privacy respecting sync for your contacts, calendars and tasks.
https://www.etesync.com
GNU General Public License v3.0
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PSA: Dealing with Invalid Token #227

Open antifob opened 1 year ago

antifob commented 1 year ago

I've had the EteSync client fail to sync contacts and calendars for a few weeks with the "Authentication failed" message. When trying to access the "dashboard" (account -> settings -> account dashboard), the app would simply popup with "Invalid token".

This error has been encountered by others in the past years, causing data loss: https://github.com/etesync/android/issues/189 https://github.com/etesync/android/issues/186 https://github.com/etesync/android/issues/119

Here says to logout, but there's no "logout" function. Searching for code with logout functionality points to https://github.com/etesync/android/commit/5857ed51d0c743f7072d22e03e2073a91ecf7bc9 which is part of the deleteAccount method.

Deleting an account would delete all unsynchronized data on the device.

Here's a workaround: changing the encryption password will force the app to re-acquire a token. I didn't check why the old password (token?) was accepted while doing the change, but hey..

Regards

tasn commented 1 year ago

Thanks for the writeup!

daftaupe commented 6 months ago

Thanks @antifob , that saved my day. I wrote up a page on the server wiki as I discovered my wife's phone was having issues through the logs, so it might help some admins.

https://github.com/etesync/server/wiki/Invalid-token-renewal