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etesync / server

The Etebase server (so you can run your own)
https://www.etesync.com
GNU Affero General Public License v3.0
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Unable to access EteSync #146

Closed catwithbanana closed 2 years ago

catwithbanana commented 2 years ago

As of this morning, my email client reports the following error:

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When I try to log into the server management in my browser my credentials are not accepted. Trying to log into the web interface via etesync.com gives this error:

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Meanwhile I am unable to view or edit my calendar -- a debilitating issue.

Please let me know if there's anything I can do to resolve this issue. Thanks.

catwithbanana commented 2 years ago

My email client is now reporting an internal server error

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I continue to get a "network request failed" error when trying to log into the web interface via any device, so I can't access my calendar from anywhere.

catwithbanana commented 2 years ago

It's now working again, but I'll leave this open in case there is any insight to be shared on why things went down for an hour.

I also now realize I posted this in the wrong repo -- my error!

Thank you for your hard work on EteSync 👍

tasn commented 2 years ago

Sorry for the trouble, and as you said, it's now fixed.

This is the updated we posted on twitter (after you opened the ticket): https://twitter.com/EteSyncHQ/status/1538597067169447936

I'm going to close it now, thanks for opening it though!

catwithbanana commented 2 years ago

@tasn EteSync worked as expected for the past 5 hours, but unfortunately these errors just started occurring again.

edit: and they've seemingly resolved again. Weird.

edit 2: nope, it keeps coming and going and has now caused me to lose several edits. I appreciate any guidance that's available on how to mitigate these issues.

tasn commented 2 years ago

I reopened the ticket.

tasn commented 2 years ago

Things seem to be fully fixed now, though we are continuing to monitor the situation.