etherdelta / etherdelta.github.io

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Deposit ETH but not credit to Etherdelta balance #111

Open cryptomen opened 7 years ago

cryptomen commented 7 years ago

This is my first trying out Etherdelta and I would need to fund it. After reading the guide and youtube videos, made a first transaction of 0.01 ETH, it went through and confirmed by etherscan.io but not reflected in etherdelta eth wallet. So I went for a second try and made another transaction 0.001 ETH and this time it also went through and credited to etherdelta balance. So now I can only see 0.001 in the balance. My Ether Wallet is less 0.01 and 0.001 ETH though. So I do not know where the first transaction went to and what happen? Anyone able to help?

zackcoburn commented 7 years ago

Link me to the transactions on Etherscan.

Zack Coburn

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On Fri, Sep 15, 2017 at 10:28 AM, cryptomen notifications@github.com wrote:

This is my first trying out Etherdelta and I would need to fund it. After reading the guide and youtube videos, made a first transaction of 0.01 ETH, it went through and confirmed by etherscan.io but not reflected in etherdelta eth wallet. So I went for a second try and made another transaction 0.001 ETH and this time it also went through and credited to etherdelta balance. So now I can only see 0.001 in the balance. My Ether Wallet is less 0.01 and 0.001 ETH though. So I do not know where the first transaction went to and what happen? Anyone able to help?

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zackcoburn commented 7 years ago

I'm not sure how you got into this situation, but your first deposit went to an old EtherDelta smart contract. You can get it back easily:

  1. Go into the "Smart contract" menu at the top.
  2. Choose the "0x373..." one (marked as OLD).
  3. You'll see your funds there.
  4. Use the Withdraw form to withdraw.
  5. Switch back to the CURRENT smart contract and deposit.

Zack Coburn

NOTICE: This e-mail transmission (and/or the attachments accompanying it) may contain confidential information belonging to the sender which is protected by law. The information is intended only for the use of the intended recipient. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this information is strictly prohibited. Any unauthorized interception of this transmission is illegal. If you have received this transmission in error, please promptly notify the sender by reply e-mail, and then destroy all copies of the transmission.

On Fri, Sep 15, 2017 at 10:35 AM, cryptomen notifications@github.com wrote:

https://etherscan.io/tx/0x680bc108de369a6fb12096f5f99d c913e4cc7f67b117ec23d74c76fdd50cdbc4

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cryptomen commented 7 years ago

hi zack, thanks so much. Mystery solved. I saw the 0.01 in the balance in the old contract. So to withdraw to wallet, can I withdraw all 0.01? I actually submitted a request and it's still pending now and the value of the transaction it states 0 ether. You can check the etherscan for the address above.

zackcoburn commented 7 years ago

Yep, you can withdraw the whole thing. Ethereum is pretty bogged down right now with pending transactions, so it might take a little while. The value being 0 is normal -- the important stuff is in the transaction's data, which basically says "hey EtherDelta smart contract, move the 0.01 back to my wallet, and I'm sending 0 ETH with this transaction by the way."

Zack Coburn

NOTICE: This e-mail transmission (and/or the attachments accompanying it) may contain confidential information belonging to the sender which is protected by law. The information is intended only for the use of the intended recipient. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this information is strictly prohibited. Any unauthorized interception of this transmission is illegal. If you have received this transmission in error, please promptly notify the sender by reply e-mail, and then destroy all copies of the transmission.

On Fri, Sep 15, 2017 at 10:59 AM, cryptomen notifications@github.com wrote:

hi zack, thanks so much. Mystery solved. I saw the 0.01 in the balance in the old contract. So to withdraw to wallet, can I withdraw all 0.01? I actually submitted a request and it's still pending now and the value of the transaction it states 0 ether. You can check the etherscan for the address above.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/etherdelta/etherdelta.github.io/issues/111#issuecomment-329807569, or mute the thread https://github.com/notifications/unsubscribe-auth/APEqPQzikDi6BnClJdVZF_--_dQ-DF6Aks5sipDUgaJpZM4PZDwI .

cryptomen commented 7 years ago

sure, not in a hurry though. I will check it in a day. Thanks much for the spot on! I can safely use etherdelta moving forward.

chetan-pandit commented 6 years ago

Hello Mate.. I am facing a similar issue and i have used the latest contract as well. Any solution will be much appreciated. txn hash -- 0x16ab2a9d26afd19807f5362d3f24921405b652d2fd60fa98c8e2e280b972fc8c

benjoun commented 6 years ago

Hi! Me too for at least a week, the deposit on etherdelta doesn't appear after the transaction has indicated success for a week now. If someone knows a solution please let a message or contact us.

txn hash -- 0x7dafd86695c5f03121ec574aed39a12c014185b79ced571210d8334817644509do) Thanks for your help