Wrong password

[IamConfused]

System information

Version: `0.8.9`
OS & Version: osx 10.11.6
Node type: `geth(default)`

Hi, I created an Ethereum main account some weeks ago. The day I created my account the sync was surprisingly slow so I closed the program and started it again. Tried to sync for more than 24hours and it still did not finish the sync. So I decided to backup everything and after that I executed these steps:

mkdir /Volumes/Drive2/Ethereum cp -rpv ~/Library/Ethereum/chaindata /Volumes/Drive2/Ethereum/ mv ~/Library/Ethereum/chaindata ~/Library/Ethereum/OldChaindata_to_delete_when_tested ln -s /Volumes/Drive2/Ethereum/chaindata ~/Library/Ethereum/chaindata rm -rf ~/Library/Ethereum/OldChaindata_to_delete_when_tested

My sync finally worked and my main account shows the amount of ETH I transferred to it. BUT: Now I wanted to send some ETH. I was asked for my password and I used exactly the one I wrote down when I created my account but it always says: "wrong password". Same problem if I try to create a wallet contract. I typed my password at least 10 times now and I am 100% sure it is the one I defined.

I still have my keystore backed up. Will I be able to restore my account with this information?

[IamConfused]

This it what my system log shows.

[RomanRoss]

Hi, I join to the topic. There is very similar issue. After I transfered the wallet to my another computer, the password is not valid. I can see my balance, wallet is synchronizing, but I can't withdraw funds because my password is permanently wrong now. Is there some way how to solve this issue?

Ethereum-Wallet-linux64-0-8-10.deb Ubuntu 16.04.

[RomanRoss]

I have solved my issue simply re-install the wallet. Password works fine now.

[evertonfraga]

@IamConfused as I can see that you are tech-savvy, would you please try to run geth on the console and perform those tests on the command line? Here's how:

1. run geth console, or geth attach if it's already started.
2. on geth console, execute the following command: > personal.unlockAccount('0xACCOUNT_ADDRESS')

Now it should prompt you for the password.

Unlock account [0xACCOUNT_ADDRESS]
Passphrase: [INSERT PASSWORD]
true

If the return of it is true, you've got your password safe, and this should be some RPC problem. Otherwise, we should dig this deeper. Thanks for reporting.

[IamConfused]

Dear Ev,

Thanks a lot for your detailed answer. It finally worked. I still don't know what exactly the problem was. Anyway I appreciate a lot that you took the time to answer on my comment!

[seesix]

I have the same problem I have backed up the my UTC key from my mining gig to a USB stick. I then installed the latest version ethereumwallet onto a second machine. My internet connect here in NZ is slow so it then took several days to sync geth.

Once geth had finally synced I copied the key into the keystore on the newly synced machine. My balance is displayed but I am unable to transfer or create contracts due to incorrect password.

I am sure the password is correct as I only ever use the 1 password for everything.

Ubuntu 16.04 Geth Version: 1.6.5-stable Ethereum Wallet and Mist v0.8.10

[b10c77]

Same here, when I tried to transfer ETH out of the address I was asked for a password but it keeps saying it's incorrect!

[Lucianovd]

Hey guys,

Similar problem over here. Created a wallet a week ago, syncing took a while and I transferred some ether to my 'main account wallet'. After restarting my computer a few times and waiting for a while the syncing completed and there it was, the ether arrived. In the meanwhile (being new to the wallet) I created 3-4 wallets. None of those where asked for a password.

This morning I installed mist next to the Ethereum wallet I already have (I don't know if it is possible that this has something to do with the problem). Also I changed the main wallet name a few times.

Now when I try to send my ether it says wrong password, I am 99% sure I am not writing the wrong password. I tried reinstalling both of the applications, didn't work. Also I tried to open wallet with etherwallet and also here it says wrong password.

In the application one time I had an error message when I tried to get to my wallets, I don't know the error what it said but it had something to do with geth..

I really hope someone could help me fix this problem, or have any idea what it could be (next to mistyping the password :P)

Thank youuuu

[mdcrews5]

Why is this closed? A TON of people are having this same problem and there is NO solution!! I would think the devs would have some way or care to rectify this HUGE issue. We are NOT forgetting our passwords...they ARE NOT working!!!

[Spartakkus]

Same incorrect password issue. I'm sure it's the correct, but impossible to proceed. exported keyfile to MEW and also password error. It has to be a bug when setting password in ethereum wallet. this is very frustrating

[mdcrews5]

agree, this is strait BS, I wrote my PW down as soon as I entered it and i use it all the time. I am certain that it is correct.

[Hyperiun]

I see that not only the problem, I can not move the funds, I have MIST the last version, and the wrong password.

Anyone can develop a solution? Thanks

[calvinke8]

I am also having this problem. Sure I did not forget the password as I wrote it down and transferred before. Has been saying wrong password for the past 2 weeks. All threads say we forgot the password but this does not seem to be the case with so many people.

[Hyperiun]

Thanks for your answer, I have already solved the problem. The Mist 0.9 version does not work on my mac, I downloaded the 0.8 again and everything is correct, it does not connect the last server.

[mdcrews5]

How can you tell if it's fully connected to the server?

On Aug 16, 2017 4:57 AM, "Hyperiun" notifications@github.com wrote:

Thanks for your answer, I have already solved the problem. The Mist 0.9 version does not work on my mac, I downloaded the 0.8 again and everything is correct, it does not connect the last server.

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[Hyperiun]

Go to the Mist console

[frufru99]

same problem here, i created an account a month ago, used pwgen for the password, copypasted it to the wallet and to a txt file stored on a pendrive so 0 chance for mistake but the wallet keeps telling me now that the password is wrong

[calvinke8]

Same. Still no solution. Had password copied. Also found it on key logger and same password. Tried reinstalling. No luck

[acebytes]

I am having the same issue. My password works fine on my other addresses in the wallet, but it won't work in the main Etherbase address. I really hope there is a solution to this. I have already transferred tokens to the Etherbase address, assuming the password I set would work. I tried unlocking the address through geth attach, but no go. Also, MyEtherWallet says "wrong passphrase" too when I upload the keystore file. When I upload the other keystore files to MEW, they unlock instantly using the same password. Anyone find a solution? I am going to try to install an earlier version of mist as suggested above, but I can't see how this would fix the issue as the address cannot be unlocked using MEW.

[bmmidei]

any resolution to this issue? I am experiencing the same thing.

[grizwold2016]

I have exactly the same issue...I have no problem with main account....but Account 1 will not let me transfer...keeps saying wrong password.....I only use one password EVER! I tried to get password recovery and they have tried twice and cannot unlock...PLEASE HELP!!!

[lucas-iao]

same issue- transferred funds from main account in ether mist mac wallet to a 2nd account created within the wallet. The original password and main account are fine. However, all the ether transferred to the 2nd account is stuck. I see it-but every time i try to send it, i receive "wrong password" . Any help Any ideas Any solutions?

[grizwold2016]

I have tried for almost one year to correct the same problem.....

Troy Marshall Cell: 604.414.5395 Email: tmarshall@sd47.bc.ca

On Sep 29, 2017, at 9:14 PM, lucas-iao notifications@github.com wrote:

same issue- transferred funds from main account in ether mist mac wallet to a 2nd account created within the wallet. The original password and main account are fine. However, all the ether transferred to the 2nd account is stuck. I see it-but every time i try to send it, i receive "wrong password" . Any help Any ideas Any solutions?

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[sworteu]

I have this issue since december 2016 (after creating the wallet) it cointains alot of ethereum but i can't seem to access it. "Password incorrect".

Tried CAPS LOCK on/off still no luck. Also Mist is missing a "Caps Lock is on" Warning.

[TGM]

Same problem here, created my walled using GUI, on version 0.8.10, now it just returns password incorrect, all my other accounts are working properly except one.

[0x13ens]

Can confirm i currently have allot of eth sat in a mist wallet i created yesterday, and all its saying is 'Wrong Password', Uploaded the key file to myetherwallet and tried the password and once again 'wrong password' wtf is this crap, nearly all my money is locked in this account

[b10c77]

I was never able to transfer funds out from one of my wallets (the default one created when installing the wallet), the password I used says it's not valid :/

[muax3000]

Same problem here. I have 2 accounts on the same wallet and used the keystore file with MyEtherWallet.com, but its coming up with an error - "wrong password".

[LubenCZ]

Hello,

I´m having similar problem. Invested money to mining equipment and spend a lot of time by setting everything up. Now, after 1st ETH mined and synced with ethereum wallet I can´t send transaction.

It say´s WRONG PASSWORD, however password is 100% correct since I saved passphrase to KeePass database when creating main account.

The only thing I did is that I copy\pasted jason file to another computer and installed wallet also there.

This is very annoying and I hope that someone from development team will take responsibility for this issue. It´s very unprofessional to leave people without solution while they giving trust and support this project.

Best Regards, Michal

[0x13ens]

Yeah tbh once downloading the official Ethereum wallet i just expected everything to work because it involves peoples money and its connected with Ethereum, i didn't expect it to just eat my money like it did.

My kids are going to have a worst Christmas because of a issue which shouldn't of existed in the first place caused by lousy programming. That money is now sitting in a Ethereum wallet which i can view open in my wallet but can't move/transfer.

I've used countless wallets for various coins and never had a issue, then when i use Ethereums which you would expected to be one of the best it just eats my money? ... speechless.

[acebytes]

I've had this issue for five or six months now, no resolution.

[evertonfraga]

Hi all,

I am reopening this issue, as I see it's not fixed yet. The team has grown since June and now we can breathe again. We'll keep you posted about fixes.

[LubenCZ]

Thanks a lot evertonfraga, hope you will find solution soon!

Best Regards, Michal

[b10c77]

@Ruben38 Can you share how you were able to recover the password? I'm in the same boat and would like to give it a try! Thanks!

[Creator77]

One of possible solutions: https://github.com/ethereum/mist/issues/3176#issuecomment-351879937 Hope it will be helpfull for develpers too.

[LubenCZ]

@Creator77: actually I have dot special character "." at the end of my password as well, what I should do to type password correctly so dot is accepted?

[p0mmi3]

Hi @evertonfraga

Thank you for re-opening the issue. I too am facing this problem on 0.9.2 as well as 0.9.3.

The Main Account works fine with the same password, whereas the second account (Account 2) having the same password [Photo was taken while creating the account, Password backed up etc] does not work. The second account was created using Mist itself and not in the cmd like the main one. Both have special characters in them and it seems most people with special characters have an issue.

Thank you for continually trying to solve it. I would be highly obliged if you could let me know of any hit and trial methods that can be done to access the account. Regards.

[Creator77]

@LubenCZ In our case dot was ignored too. Just try to remove the dot from your password.

And read connected issue:

3176

More info about special symbols is there.

[p0mmi3]

@Creator77

Hi,

I have read the thread before, but was there a solution found to the special character reference? I too have plenty of special characters in my passwrod including @ etc. Im guessing this is what causes the problem in the second account?

[LubenCZ]

@Creator77: I was trying send transaction using password without special characters, but issue remains unfortunately, in my case the root cause has to be somewhere else.

[p0mmi3]

Hi @evertonfraga

Hope you're well. Sorry for putting you on the spot, but has any research been done on the matter as to why this could be happening? Or is there a way around it? It seems the issue is with everyone's second account mostly or with using a special character. Maybe for the time being an easier route could be to be able to transfer funds into another account in the same mist terminal & wallet such as the main account without being prompted for the passphrase?

[JoshuaJDevine]

I store 72 passwords in the same way. 71 of them always work without fail. My Etherium password has never worked. I am 100% sure I did not make a user error and I have not been able to get my ETH out of my main account since February. I have been keeping the keystore file since then hoping for a fix. I have tried all suggestions I have ever seen including Geth commands, ethcracker, pythrecover, different versions of mist / geth / wallet, myetherwallet.com and probably a few I forgot.

Like others, I also used special characters in the password and used a copy/paste command to input it into the password field. Would love some follow up on this. There is no way so many people are making user errors with their passphrases.

[JamesDall]

Am having the same problem with @ symbols in my case, 3 wallets. Used mist / Ethereum-Wallet 8.10, possibly (0.9.0)

Anyone know what the @ symbol turns into?

Have been looking into this issue for a few hours now: So far I've seen reports of: . removing dot, and for some ignoring all characters after ^ and symbols like it, turned into ^, and/or missing, and next character missing " missing and next character missing

This seems to suggest it has something to do with international symbol conversion. As in "ee -> ëe, "re -> e, type of behaviour.

Similar issues are reported here: https://github.com/ethereum/mist/issues/3403 https://github.com/ethereum/mist/issues/3176

Anyone any leads?

[JamesDall]

Any ideas on the @ symbol, @pavneet09 or @andirayo?

[anormore]

Can some one confirm that @ may prevent my PreSale wallet from being opened?! My password ABSOLUTELY has this character in it. Confirm Please? So I can feel less stupid?

[p0mmi3]

@JamesDall

Hi,

Yes, Im currently in the same boat as well with plenty of Eth locked up due to special characters used in the password "@" being one of them.

I've tried all possible combinations as of now. I took a picture while creating the account of the password as mist gives you the option of viewing your password while creating. I just never thought something like this would happen as it never happened with main account.

Currently waiting reply on many different platforms if something is being done to address this issue or we're going to be left at the mercy of third party apps to try and play around with millions of combinations to unlock said account.

The good news is @evertonfraga did recognize this as an issue and re-opened the case. Hopefully something will come out of it soon.

[JamesDall]

Good that we have found each other. Here are some more cases: https://github.com/ethereum/mist/issues/982

(I tried downgrading to 8.10, even with the Geth that was common at the time, 1.6.7, all on an Ubuntu VM based on a dvd iso from that time, but no luck with that)

Also @larandi, @fireandthevoid, any ideas on the @ or other symbols in Ethereum passwords? And @abonn, did your password cointain @ or other symbols?

[mdcrews5]

I have an @ symbol in mine and it works. It is most likely a mistake somewhere else in the password. An extra number you forgot, a different combination, etc.

On Wed, Dec 20, 2017 at 12:10 PM, JamesDall notifications@github.com wrote:

Good that we have found each other. Here are some more cases: #982 https://github.com/ethereum/mist/issues/982

Also @larandi https://github.com/larandi, @FireAndTheVoid https://github.com/fireandthevoid, any ideas on the @ or other symbols in Ethereum passwords? And @abonn https://github.com/abonn, did your password cointain @ or other symbols?

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/ethereum/mist/issues/2411#issuecomment-353123822, or mute the thread https://github.com/notifications/unsubscribe-auth/AcTYCKMovQ-JN82vUUZHpMXRvqAp2WdWks5tCT-LgaJpZM4Ntg6J .

[JamesDall]

In 3 separate passwords, two of which I wrote down carefully before entering? Also, when did you make your password @mdcrews5? As with the current version & 8.1.0 version I could not re-create it either, so it must be something somewhat unusual.

Also see @elpollitodiablo's case, who did re-create it for the 'ß' symbol: https://github.com/ethereum/mist/issues/3176#issuecomment-349403728

geth attach personal.newAccount() use passphrase FusRoDah 0xAccountA is created (replace 0xAccountA with hash)

personal.newAccount() use passphrase FußRoDah 0xAccountB is created (replace 0xAccountB with hash)

Run this:

personal.unlockAccount('0xAccountA', 'FusRoDah') true

and then

personal.unlockAccount('0xAccountB', 'FußRoDah') Error: could not decrypt key with given passphrase

[mdcrews5]

I made mine back in July and could't figure it out forever.....wrote it down and everything. For whatever reason, I used a similar password that I usually use but left out 4 numbers which I always put in. for example pass2017word.....I ended up not putting the 2017 like I usually did and once I figured that out....it worked. For months, I was dead set that it was a software issue. Turned out I was just a dumbass. Not saying that you are or your situation is similar at all. Just throwing my experience in the mix. Try out some different combos, you never know. I think there should be a way to recover passwords for kids with dementia like myself, lol.

On Wed, Dec 20, 2017 at 12:27 PM, JamesDall notifications@github.com wrote:

In 3 separate passwords, two of which I wrote down carefully before entering? Also, when did you make your password @mdcrews5 https://github.com/mdcrews5? As with the current version & 8.1.0 version I could not re-create it either, so it must be something somewhat unusual.

Also see @elpollitodiablo https://github.com/elpollitodiablo's case, who did re-create it for the 'ß' symbol:

3176 (comment)

https://github.com/ethereum/mist/issues/3176#issuecomment-349403728

geth attach personal.newAccount() use passphrase FusRoDah 0xAccountA is created (replace 0xAccountA with hash)

personal.newAccount() use passphrase FußRoDah 0xAccountB is created (replace 0xAccountB with hash)

Run this:

personal.unlockAccount('0xAccountA', 'FusRoDah') true

and then

personal.unlockAccount('0xAccountB', 'FußRoDah') Error: could not decrypt key with given passphrase

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/ethereum/mist/issues/2411#issuecomment-353128385, or mute the thread https://github.com/notifications/unsubscribe-auth/AcTYCFqPDYQbRXlj1JjT2H2yumphGHC8ks5tCUNtgaJpZM4Ntg6J .