from new installed ethereum wallet send 1 BTC with shifty, no eth incoming

[Begru]

Yesterday I installed the ethereum wallet, make passwort, let them fully synchronised. All looks easy. Then I choose the shifty to get eth. Send 1 BTC to the adress what is showing. After this the field Awaiting Deposit shows green. That was it. Since them no eth comes to my Ethereum Wallet.zip wallet. Now I choose the help button on shifty and come now to here. I saw where I send the btc, that a pool get this btc. What can I do next? What files you need?

Begru

System information

Version: `0.0.0`
OS & Version: windows/linux/osx Win10 64bit
Node type: `eth/geth(default)`1.6.5
Ethereum Wallet 8.10

Please check the already existing issues to keep duplicates at a minimum.

Furthermore several work-arounds have been collected in the Mist-Troubleshooting-Guide.

If possible add the following to your report:

• Screenshots

• Check the console, of Mist (CTRL/CMD + ALT + i) and take a screenshot

• Log files

  • go to menu -> accounts -> backup -> application data
  • zip and upload node.log and all other node.log.X files

[sathishvj]

If you just installed ethereum-wallet/mist, you need to let it sync. It's only when it is pretty much entirely synced that your client (mist/ethereum-wallet) will update because your transaction is on a recent block.

You can still however check the balance on the ethereum address by checking it on the ethereum blockchain browser: etherscan.io/address/0x... put your address at the end.

[Begru]

I check it on the etherscan.io/address/0x..., but it shows me 0 (Zero ) eth. Same on my wallet. my ethereum-wallet/mist are sync,, I can see the present node and the wallets are open. But where are my eth what I have changed from btc to eth with shifty?

[sathishvj]

In that case the transaction has not reached the Ethereum network and you should contact whichever exchange you used. (and you could probably close this issue here)

[lock[bot]]

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