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ethereum / mist

[DEPRECATED] Mist. Browse and use Ðapps on the Ethereum network.
http://ethereum.org
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Lost OMG Tokens with Bitfinex #2894

Open ghost opened 7 years ago

ghost commented 7 years ago

I withdrew 681 OMG tokens to myetherwallet yesterday. The withdraw is showing as completed in the exchange however the tokens didn't arrive in my wallet. I have verified that the address is correct. When looking at the transaction details it shows the following:

Warning! Error encountered during contract execution [Bad instruction]

Has anyone else experienced this issue and what was the solution? I have reached out to Bitfinex support and am awaiting their response...

transaction

coinchon112 commented 7 years ago

good luck getting an answer, i've been in your situation looking for help for sometime now. Is there another way you know about to get help? if so please share with me.

ghost commented 7 years ago

I contacted Bitfinex 5 days ago now and have followed up with several emails however I didn't get a response. The 680 lost tokens are now worth approximately USD 2,800 so its not something I am going to let go lightly. I wasn't able to find a contact number for Bitfinex, seems like the only way to contact them is through email. How can anyone take these exchanges and even cryptocurrency seriously if you have to cross your fingers and hope for the best with every withdrawal. And if something goes wrong , there is no support from these exchanges. What is your issue and how long have you been waiting for a response ?