ethereum / mist

[DEPRECATED] Mist. Browse and use Ðapps on the Ethereum network.
http://ethereum.org
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Problems importing presale-wallet / wrong password #669

Open luclu opened 8 years ago

luclu commented 8 years ago

Problem reports will be pooled in this issue. If you are affected please use the specific issue for discussion or open a new one.


Many users reported about lost passwords or Ethereum-Wallet not accepting their password.

Please verify the following:

  1. update to the latest version (link)
  2. make sure the keyboard-layout is correct
  3. no caps-lock is active

Basicly check what you type is what you want to type in some texteditor.


If you...


As the account management of Ethereum-Wallet is done by its client (geth/eth) - you might be presented with accounts you did setup withing geth before ever using Ethereum-Wallet.

If using geth or myetherwallet.com did help you to unlock your account, please report this - you might have found a bug!


Currently several improvements/bug-fixes are planned to be incorporated:


Additional resources:

Orami commented 7 years ago

Presale wallet is not working i have the right password. please advise

p0mmi3 commented 6 years ago

@luclu

Hope you're well. So I have been quite vocal, as I feel and do not want to disturb or disrupt the process in any way. Im just curious as to know if this is a real bug and if something is being done to solve it.

I have two accounts in my Mist as off now, the first one (main account) works great. I created the second account late November and has a considerable amount of Eth in it, the second account I created using Mist instead of geth. So this time I could view the password after writing it. I took a picture and saved it too. However the password does not work, Im unable to move the Eth or access the wallet. I have read through many posts here and realize it might or might not have something to do with special characters etc.

There has been a lack of feed back from anyone on this matter and now Im just try to here from the devs if this is actually a real issue and if something is being done to address it. In the meanwhile, yes, I am giving myself the human error dilemma and still thinking I did something wrong. Looking forward to your response. Thank you in advance.

anormore commented 6 years ago

^^Agreed -- no meaningful response from the devs. I'm stuck in hell. Is it my fault or theirs?

evertonfraga commented 6 years ago

Calling all users that can't access their accounts. Please help us get more structured information about your "Wrong password" issues.

https://goo.gl/forms/jznmHV6Fpui7Ijds1

qjermyn commented 6 years ago

I had this error trying to import keys from geth to parity

I copied the key manually from .ethereum key path to io.parity.ethereum key and then was able to unlock successfully in web3.py

keychainx commented 5 years ago

You probably need to brute force it, it can be done with tools like hashcat or custom made tools in case you know part of the password you can do mask attacks with rules.