Closed Kelsey-Ethyca closed 2 years ago
The identity is currently able to accept email and/or phone number so this part is already possible. The requests are setup to only use email (and require) and email address because that is currently the only service available. As you point our here we just need to add the ability to use Twilio in addition to email.
We can expand the following connectors with phone number lookups if needed, we just need to agree on the expected behavior if both an email and phone number are provided in a privacy request.
Description
A new customer uses phone number as the primary id. We will need to add Twillio as a provider since it supports from SMS and email. Fides + Twillio will need to text users for identity verification and dsr notifications.
Acceptance Criteria