Closed Riusi closed 2 years ago
No response
I cannot go in player options and it says that a file is missing, after reinstalling the game I still have the issue, please reach me out
KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 1671 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 26646 Key : Analysis.Init.CPU.mSec Value: 405 Key : Analysis.Init.Elapsed.mSec Value: 16937 Key : Analysis.Memory.CommitPeak.Mb Value: 128 Key : Timeline.Process.Start.DeltaSec Value: 300 Key : WER.Process.Version Value: 5.0.0.0 FILE_IN_CAB: d8093cc0-4a3e-4cde-9ab3-eb3e818a2606.dmp NTGLOBALFLAG: 0 PROCESS_BAM_CURRENT_THROTTLED: 0 PROCESS_BAM_PREVIOUS_THROTTLED: 0 CONTEXT: (.ecxr) rax=0000636a3141f9df rbx=000001defc3bd040 rcx=000000b6db0fd6a0 rdx=000001defc320000 rsi=0000000000000000 rdi=00000000000003e9 rip=00007ff6958699a3 rsp=000000b6db0fd680 rbp=000000b6db0fdca9 r8=000001defc1f1200 r9=0000000000000001 r10=000001defc1f0000 r11=000000b6db0fda80 r12=00000000001d08ea r13=00000000001d08ea r14=0000000000000111 r15=00000000001d08ea iopl=0 nv up ei pl nz na pe nc cs=0033 ss=0000 ds=0000 es=0000 fs=0053 gs=002b efl=00000202 Etterna+0xa699a3: 00007ff6`958699a3 488d4c2420 lea rcx,[rsp+20h] Resetting default scope EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 00007ff6958699a3 (Etterna+0x0000000000a699a3) ExceptionCode: 0517a7ed ExceptionFlags: 00000000 NumberParameters: 0 PROCESS_NAME: Etterna.exe ERROR_CODE: (NTSTATUS) 0x517a7ed - <Unable to get error code text> EXCEPTION_CODE_STR: 517a7ed STACK_TEXT: 000000b6`db0fd680 00007ff6`9522a5b2 : 00000000`001d08ea 00000000`000003e9 00000000`00000000 000001de`fc3bd040 : Etterna+0xa699a3 000000b6`db0fdb90 00007ff6`9574c52b : 000001de`845cfe90 00007ff9`00100000 ffffffff`ff10140c 00011001`00004234 : Etterna+0x42a5b2 000000b6`db0fdbe0 00007ff9`1460484b : 00000000`00000001 00000000`00000001 00000000`00000000 00000000`00000041 : Etterna+0x94c52b 000000b6`db0fdd10 00007ff9`1460409b : 00000000`00000000 00007ff6`9574c120 00000000`00000111 000001de`fc910cf0 : USER32!UserCallDlgProcCheckWow+0x14b 000000b6`db0fddf0 00007ff9`146497c9 : 00000000`0021062c 000000b6`db0fe0b8 00000000`00000111 00000000`00000000 : USER32!DefDlgProcWorker+0xcb 000000b6`db0fdeb0 00007ff9`14601c4c : 00000000`00000001 00000000`00000000 00000000`00000001 00000000`00000000 : USER32!DefDlgProcA+0x39 000000b6`db0fdef0 00007ff9`146009e3 : 00000000`00000000 00007ff9`14883c30 00000000`001d08ea 00000000`00000111 : USER32!UserCallWinProcCheckWow+0x33c 000000b6`db0fe060 00007ff9`14600737 : 000001de`fc8cacf0 00000000`00004200 00000000`000003e9 00000000`0021062c : USER32!SendMessageWorker+0x243 000000b6`db0fe100 00007ff9`1463b84d : 00000000`00000001 00000000`00000001 000001de`fc90d310 000001de`ff4676f0 : USER32!SendMessageW+0x137 000000b6`db0fe160 00007ff9`14630888 : 000001de`ff4676f0 000000b6`db0fe251 00000000`00000000 00000000`80006010 : USER32!xxxBNReleaseCapture+0x131 000000b6`db0fe1a0 00007ff9`1463ac86 : 00000000`00000202 00000000`00000002 00000000`00000000 00000000`00000000 : USER32!ButtonWndProcWorker+0x28238 000000b6`db0fe2b0 00007ff9`14601c4c : 00000000`00000001 00000000`00000000 00000000`00000001 00000000`00000000 : USER32!ButtonWndProcA+0x66 000000b6`db0fe2f0 00007ff9`14600ea6 : 00000000`00000000 00007ff9`14883bd0 00000000`0021062c 00007ff9`00000202 : USER32!UserCallWinProcCheckWow+0x33c 000000b6`db0fe460 00007ff9`14606084 : 00007ff9`14883bd0 00000000`00000000 000001de`fc910cf0 000001de`00000000 : USER32!DispatchMessageWorker+0x2a6 000000b6`db0fe4e0 00007ff9`146263e8 : 00000000`00000000 00000000`00000001 000001de`fc910cf0 00007ff6`9620d53e : USER32!IsDialogMessageW+0x104 000000b6`db0fe540 00007ff9`1464924b : 000000b6`00000000 00007ff6`9620d520 00000000`00000000 00000000`00000000 : USER32!DialogBox2+0x170 000000b6`db0fe5e0 00007ff9`1463fa48 : 00007ff6`9620d520 00000000`00000000 00007ff6`9574c120 00007ff6`94e00000 : USER32!InternalDialogBox+0x14b 000000b6`db0fe640 00007ff9`1463fb5d : 00007ff6`94e00000 00007ff6`9574c120 ffffffff`ffffffff 00007ff6`959a3142 : USER32!DialogBoxIndirectParamAorW+0x58 000000b6`db0fe680 00007ff6`9574c10f : 000000b6`db0fe760 000000b6`db0fe819 000001de`95956b50 000000b6`db0fe7f0 : USER32!DialogBoxParamA+0xbd 000000b6`db0fe6c0 00007ff6`957481b9 : 00000000`00000000 00007ff6`94e00000 00000000`00000000 00000000`00000000 : Etterna+0x94c10f 000000b6`db0fe700 00007ff6`95230af3 : 000000b6`db0fe7f0 000000b6`db0fe7f0 00000000`00000000 00000000`0000000f : Etterna+0x9481b9 000000b6`db0fe740 00007ff6`9580477f : 000001de`fc3bd040 000001de`00000000 000000b6`db0fe819 000001de`95dd9280 : Etterna+0x430af3 000000b6`db0fe7a0 00007ff6`956f9c6b : 00007ff6`95d4bb00 000000b6`db0fe900 000001de`952672a0 000000b6`db0fec00 : Etterna+0xa0477f 000000b6`db0fe880 00007ff6`957039b6 : 000001de`fc39d200 00007ff6`9555f625 000001de`fc39d200 000001de`fc39f3a8 : Etterna+0x8f9c6b 000000b6`db0fea20 00007ff6`956f24de : 00000000`00000006 000000b6`db0fec00 00000000`00000000 000000b6`db0fec40 : Etterna+0x9039b6 000000b6`db0feb10 00007ff6`956f93bd : 000000b6`db0fec20 00000000`00000001 000001de`fed70a60 000001de`fef326b0 : Etterna+0x8f24de 000000b6`db0feb40 00007ff6`95488a8c : 000001de`fed70a60 000000b6`db0fec20 000000b6`db0fec80 000001de`95e9dbc8 : Etterna+0x8f93bd 000000b6`db0feb80 00007ff6`954d58a2 : 00000000`0000000f 000001de`843b5090 000001de`843b5090 000001de`95e9dbc8 : Etterna+0x688a8c 000000b6`db0fecc0 00007ff6`954d5662 : 00000000`00000000 000001de`843b5090 00000000`00000000 000000b6`db0fecc0 : Etterna+0x6d58a2 000000b6`db0fed70 00007ff6`956c8e0c : 000001de`fc3889e0 000001de`fc3889e0 000001de`fc3a07b0 00007ff6`9594d64b : Etterna+0x6d5662 000000b6`db0fede0 00007ff6`956c99bd : 000001de`fe60e080 000000b6`db0fef89 000001de`fe60e080 000001de`fc2e0550 : Etterna+0x8c8e0c 000000b6`db0fef00 00007ff6`956c784f : 00000000`00000000 00007ff6`9511837b 000000b6`db0ff0d0 000001de`fc2e0550 : Etterna+0x8c99bd 000000b6`db0feff0 00007ff6`954f684a : 000001de`fc2e0550 000000b6`db0ff0d0 000001de`95e9c680 000000b6`db0ff0d0 : Etterna+0x8c784f 000000b6`db0ff0b0 00007ff6`954f67ed : 000000b6`db0ff0d0 000001de`fc2e1360 000001de`fc33e300 00000000`00000002 : Etterna+0x6f684a 000000b6`db0ff100 00007ff6`94e02cb0 : 000001de`fc2e1360 000001de`fc2e1360 000001de`fef4e56c 000001de`fef4e598 : Etterna+0x6f67ed 000000b6`db0ff130 00007ff6`95942be8 : 00000010`00000001 000001de`fdd26f98 000001de`fef4e56c 00000000`00000000 : Etterna+0x2cb0 000000b6`db0ff180 00007ff6`955659d7 : 000001de`fdd26f98 00000000`00000000 00000000`00000000 00000000`00000000 : Etterna+0xb42be8 000000b6`db0ff1b0 00007ff6`950b1f6d : 000001de`843bdc50 000001de`846bbb50 000001de`fc33e420 00007ff6`95817740 : Etterna+0x7659d7 000000b6`db0ff250 00007ff6`950b09d2 : 000001de`84db9520 000000b6`db0ff490 000001de`843bdc50 00007ff6`950b1d20 : Etterna+0x2b1f6d 000000b6`db0ff320 00007ff6`9556f13d : 000001de`fc38cbe0 000001de`fc2e9ce8 000001de`84db9520 00000000`000035b9 : Etterna+0x2b09d2 000000b6`db0ff390 00007ff6`9556eea2 : 000001de`fc2e9ce8 00000000`00000000 000001de`fc2e9ce8 000001de`fc2e0550 : Etterna+0x76f13d 000000b6`db0ff440 00007ff6`94e02cb0 : 000001de`fc2e1360 000001de`fc2e1360 000001de`fc2e1360 000001de`fefdc120 : Etterna+0x76eea2 000000b6`db0ff4e0 00007ff6`95942be8 : 00000018`00000002 000001de`fc2e9ce8 000001de`fefdc08c 00000000`00000000 : Etterna+0x2cb0 000000b6`db0ff530 00007ff6`955659d7 : 000001de`fc2e9ce8 00000000`00000001 00000000`00000000 00000000`00000000 : Etterna+0xb42be8 000000b6`db0ff560 00007ff6`954afcf3 : 000001de`95ea81c0 000001de`95e9c680 000001de`95ea81e0 fffd81de`fdd362c0 : Etterna+0x7659d7 000000b6`db0ff600 00007ff6`956c8326 : 0000636a`3141dabf 00000000`00000000 000001de`95a055b0 00000000`00000000 : Etterna+0x6afcf3 000000b6`db0ff6b0 00007ff6`952316e2 : 00000000`00000000 000000b6`db0ff789 00000000`00000000 00000000`00000000 : Etterna+0x8c8326 000000b6`db0ff6e0 00007ff6`95229ce8 : 00000000`00989680 00000000`00989680 000001de`fc33e3b8 00000000`00000000 : Etterna+0x4316e2 000000b6`db0ff7f0 00007ff6`95236611 : 00000000`00000000 000001de`fc3bd040 000001de`fc3bd040 00007ff6`95867840 : Etterna+0x429ce8 000000b6`db0ff890 00007ff6`95776baa : 00000000`00000001 00000000`00000000 00000000`00000001 00000000`00000000 : Etterna+0x436611 000000b6`db0ffa20 00007ff6`95bafd3e : 00000000`00000001 00007ff6`95bafe1d 00000000`00000000 00000000`00000000 : Etterna+0x976baa 000000b6`db0ffa60 00007ff9`12e854e0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Etterna!wglewIsSupported+0x1e4c1e 000000b6`db0ffaa0 00007ff9`147e485b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : KERNEL32!BaseThreadInitThunk+0x10 000000b6`db0ffad0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x2b STACK_COMMAND: ~0s; .ecxr ; kb SYMBOL_NAME: Etterna+a699a3 MODULE_NAME: Etterna IMAGE_NAME: Etterna.exe FAILURE_BUCKET_ID: APPLICATION_FAULT_517a7ed_Etterna.exe!Unknown OSPLATFORM_TYPE: x64 OSNAME: Windows 10 IMAGE_VERSION: 5.0.0.0 FAILURE_ID_HASH: {3c940af2-3165-7df9-e01f-a5e4ea036af9} Followup: MachineOwner
we need the log found in the install folder etterna/Logs/xxxx.log A reinstall would fix the kind of issue you are having
etterna/Logs/xxxx.log
no response, missing required information
Have you read through the build instructions before reading this?
What operating system are you seeing the problem on?
No response
Describe the build issue
I cannot go in player options and it says that a file is missing, after reinstalling the game I still have the issue, please reach me out
Relevant log output
Anything else?
No response