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Asus FX503V touchpad not detected #156

Closed denijane closed 6 years ago

denijane commented 6 years ago

Hi, I'm new here, so please apologise me if I'm posting in the wrong place, but I saw similar issue posted here. I bought a new laptop and the touchpad is not working at all. I'm with Sabayon Linux 4.9.0 (so Gentoo based), I tried also the next kernel but still no touchpad. In order to get my nvidia working and also the battery and temprature sensors, I have the option "acpi_osi! acipi_osi='Windows 2009' in my GRUB.
But I have absolutely no touchpad - according to my system it doesn't exist. According to xinput:

sabayon # xinput ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ ITE Tech. Inc. ITE Device(8910) id=13 [slave pointer (2)] ⎜ ↳ Genius Optical Mouse id=11 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Video Bus id=8 [slave keyboard (3)] ↳ Power Button id=9 [slave keyboard (3)] ↳ Sleep Button id=10 [slave keyboard (3)] ↳ USB2.0 HD UVC WebCam id=12 [slave keyboard (3)] ↳ Asus WMI hotkeys id=14 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=15 [slave keyboard (3)] ↳ ITE Tech. Inc. ITE Device(8910) id=16 [slave keyboard (3)]

After googling it, it seems my touchpad is detected as : ITE Tech. Inc. ITE Device(8910):

sabayoni # cat /proc/bus/input/devices I: Bus=0003 Vendor=0b05 Product=1869 Version=0110 N: Name="ITE Tech. Inc. ITE Device(8910)" P: Phys=usb-0000:00:14.0-8/input0 S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0/0003:0B05:1869.0002/input/input9 U: Uniq= H: Handlers=sysrq kbd event8 leds B: PROP=0 B: EV=12001f B: KEY=3007f 1 ffffffffffffffff ffffffffffffffff ffffffffffffffff ffffffffffffffff 130c130b17c007 ffbf7bfad941dfff febeffdfffefffff fffffffffffffffe B: REL=40 B: ABS=ffffff0100000000 B: MSC=10 B: LED=1f

So it's not recognised as a touchpad at all. I spent a lot of time googling the problem and I didn't find a solution, so it seems to me maybe the driver should be updated? I have no idea what the touchpad manifacturer is though, becausee I don't have windows installed to check. But according to this, it is ELAN 1200.

blueness commented 6 years ago

Sabayon Linux 4.9.0 uses systemd, not eudev. This is not a problem we can fix.

denijane commented 6 years ago

Ok, could you tell me then where to post the bug? Becuase it's clearly a problem if the touchpad is not detected at all.

blueness commented 6 years ago

its a sabayon issue. start with their forums.

denijane commented 6 years ago

I did that already, but they couldn't help me. And besides, I don't think it's their issue, since I tested about 5 distros (Fedora, Xubunto, Manjaro, Mint, GhostBSD and Scientific Linux) and not even one managed to detect my touchpad. So obviously, it's a problem of the drivers and/or kernel, which do not support this touchpad. Also Sabayon is Gentoo based, so Gentoo users will also benefit from solving the issue.
P.S. And I know my touchpad is working, because in BIOS I have mouse. As weird as it sounds.