Ticket refunds

[vvatikiotis]

Need a refund policy on the site. The bank requires this as a term for using the virtual POS.

Eventora has nothing to do with this as we are processing the credit cards!

Let's do this fast!

[vvatikiotis]

http://www.first.org/conference/2006/registration/registration_terms.html

• Conference registration can be cancelled only in writing to Euruko 2013 Athens, Petraki 28, 10563, Athens, Greece.
• Conference registrations cancelled on or before May 15th will be entitled to a 40% refund. Registrations cancelled after May 15th will not be entitled to a refund.
• Substitutions may be made at any time. If you wish to substitute a participant, please contact the Conference Registration Office at the earliest opportunity.
• All refunds will be made after the Conference and within two months.

[nolamesa]

Óôï Railsberry ðáíôùò å÷åé áõôï:

Event organizer's refund policy: refunds not allowed

Ãåíéêá óõìöùíù. Óéãá ôá 60 EURO

2013/3/26 Vassilis Vatikiotis notifications@github.com

• Conference registration can be cancelled only in writing to Euruko 2013 Athens, Petraki 28, 10563, Athens, Greece.
• Conference registrations cancelled on or before May 15th will be entitled to a 40% refund. Registrations cancelled after May 15th will not be entitled to a refund.
• Substitutions may be made at any time. If you wish to substitute a participant, please contact the Conference Registration Office at the earliest opportunity.
• All refunds will be made after the Conference and within two months.

Reply to this email directly or view it on GitHubhttps://github.com/euruko2013/committee/issues/74#issuecomment-15459706 .

[vvatikiotis]

@nolamesa encoding problem in your post

[nolamesa]

In Railsberry it is: Event organizer's refund policy: refunds not allowed Also in La conf: Tickets are transferable, but not refundable: you can give or sell them to someone else, but we will not issue refunds. After all its only 60 euros, not a big deal

[apantsiop]

Refund only upon conference cancellation. IMHO

[vvatikiotis]

Shall we go with @nolamesa proposal? 60 euros only and clock is ticking and we follow prior ruby confs' policies

[nolamesa]

Guys better safe than sorry. Everyone has a no refund policy. If we end up with a cancellation and we still have the money we'll give a full refund. Otherwise give as much as possible. Lets not promise things like these

2013/3/26 Apostolos Pantsiopoulos notifications@github.com

Refund only upon conference cancellation. IMHO

— Reply to this email directly or view it on GitHubhttps://github.com/euruko2013/committee/issues/74#issuecomment-15460194 .

[apantsiop]

This is what I am saying. Full refund only if the conference is cancelled. Otherwise, no refund.

[apantsiop]

You cannot do a partial refund if the conf is cancelled. It is lame.

[nolamesa]

No it is not if we have to pay with our money. Even if we have an insurance it might take a year to get the money back (maybe never). We have enough risks already lets please minimize it. Every conference I looked has a no refund policy (+ scottish ruby conf and rupy)

2013/3/26 Apostolos Pantsiopoulos notifications@github.com

You cannot do a partial refund if the conf is cancelled. It is lame.

— Reply to this email directly or view it on GitHubhttps://github.com/euruko2013/committee/issues/74#issuecomment-15460500 .

[apantsiop]

OK. If this is what the research shows.

[nolamesa]

Ok then, but where on the site shall this be? It should be in the eventora page actually

[vvatikiotis]

It's already on eventora page, but it should be on our site as well since we are the merchants (remember, we have our own virtual POS and the money goes in our account). @fotos is on this.

[vvatikiotis]

https://docs.google.com/a/euruko2013.org/document/d/15tJQ7IWDMAaHOeQ52p3h0uimaO7nzkeeGpEu7KQxTgM/edit#

plz review and comment

[nolamesa]

It seems fine to me except for Paypal which should be removed for now

[vvatikiotis]

It's terms and conditions. Nothing in here oblige us to use Paypal. I'll rephrase.

[vvatikiotis]

"A PayPal account or a valid credit card". This doesn't bind us in any way. "or" makes the difference here.

[nolamesa]

FYI important notice about Paypal: http://conferencesburnedbypaypal.tumblr.com/

[apantsiop]

WTF!

-- Apostolos Pantsiopoulos Software Engineer

On Tue, Mar 26, 2013 at 5:25 PM, nolamesa notifications@github.com wrote:

FYI important notice about Paypal: http://conferencesburnedbypaypal.tumblr.com/

— Reply to this email directly or view it on GitHubhttps://github.com/euruko2013/committee/issues/74#issuecomment-15464972 .

[vvatikiotis]

Don't be alarmed. virtual POS is just around the corner.

[vvatikiotis]

@fotos ready https://docs.google.com/a/euruko2013.org/document/d/15tJQ7IWDMAaHOeQ52p3h0uimaO7nzkeeGpEu7KQxTgM/edit#

when you are

[vvatikiotis]

A PayPal account or a valid credit card, which you have the right to use, is needed to register and buy a ticket. Euruko2013 reserves the right to change the payment method at any time, without prior announcement.

[fotos]

This is online at Terms of Use and Privacy Policy. Great job guys. Closing.