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evilcorpltd / aTox

Reasonable Tox client for Android
GNU General Public License v3.0
364 stars 56 forks source link

app is suddenly crashing on android 12. #1256

Open MrRosewolf opened 2 weeks ago

MrRosewolf commented 2 weeks ago

The app had been working fine up until today. Can't get into it to export my save so i can keep all my contacts and if i uninstall i could lose everything. Could we get a small hotfix or something? Please?

robinlinden commented 2 weeks ago

What kind of phone and OS are you using? When does it crash? What app version are you on?

If you could get me a stack trace of the crash using something like https://stackoverflow.com/questions/3707880/using-adb-logcat-with-a-real-phone-and-not-the-emulator, that would probably allow me to track it down and fix it.

There might be ways to get the internal app data out using adb as well, or if you've got a rooted phone, you should be able to copy the data out without needing to start the app.

MrRosewolf commented 2 weeks ago

Im using a moto g pure on the android 12 operating system, it started stopping/crashing about 2 days ago whenever i start to try and open the application it will close within 1 to 2 seconds. I'm on version 0.7.3. im unsure on now to get a stack trace of the crash i do apologize. Im not the biggest tec savvy person so i figured I'd use this to reach out. Thanks for any help.

theAkito commented 2 weeks ago

@MrRosewolf

Could you install the following app and try figuring it out? Otherwise, we might become stuck here.

https://f-droid.org/en/packages/com.f0x1d.logfox/

MrRosewolf commented 2 weeks ago

@theAkito does this application allow me to see the inner files of the atox app? I have been trying everything thus far. Im unsure what caused the crash. It was working fine the night before. It started crashing while i was asleep. What i mainly need is a way to export my atox save since i can't get into the app.