Closed VincentGreffe closed 2 years ago
sharmin-mim
commented
2 years ago Dear,
I am facing same problem. I can't access my account. I think the function of "retrieving password" is broken. When I try EvolView version 3, I also can't access that page. Screenshot of this problem is attached.
balaram26
commented
2 years ago Dear,
I'm unable to login into my account (if I say I forgot my password it cannot access the server). I faced this problem before, and then it was needed to reset my password. Is it possible to do this again (vincentgreffe@outlook.com)?
Kind regards,
Vincent
Hi vincent, We are sorry for the issues caused. I have checked your account and found your password has been updated after our reset mail. So i have sent new email with password reset instructions. Kindly let us know if you still have issues using the account.
With regards, Evolgenius Team
balaram26
commented
2 years ago Dear, I am facing same problem. I can't access my account. I think the function of "retrieving password" is broken. When I try EvolView version 3, I also can't access that page. Screenshot of this problem is attached.
Hi sharmin-mim,
We have received your mail regarding the login request. I have sent an email with login reset instructions. Kindly let us know if you face any other issues. We are sorry for the issues caused by the version 3 website address. Here is the working link : https://evolgenius.info/evolview-v3/ , which was tested and online during the time of positing the message.
Kindly let us know if you still have issues using the account.
With regards, Evolgenius Team
sharmin-mim
commented
2 years ago Evolgenius Team, Thanks. The problem is solved.
With regards, sharmin-mim
Dear,
I'm unable to login into my account (if I say I forgot my password it cannot access the server). I faced this problem before, and then it was needed to reset my password. Is it possible to do this again (vincentgreffe@outlook.com)?
Kind regards,
Vincent