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ewsterrenburg / python-otrs

Pythonic interface to OTRS SOAP API
GNU General Public License v3.0
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BUg in GenericTicketConnector class #11

Closed badman420 closed 8 years ago

badman420 commented 8 years ago

Hi. I get this issue while trying to check GenericTicketConnector class - while I'm trying to access any methods of this class i get an 502 error, 'cos of incorrect endpoint server/otrs/nph-genericinterface.pl/Webservice/webservice_name. Trying to fix this issue leaves me to an empty response from server.

ewsterrenburg commented 8 years ago

@badman420 I do not think this is an issue with the python-otrs library, yet it seems to be related to OTRS itself. Therefore I will close this issue.
You could try the OTRS mailing list or one of the OTRS related forums for help.