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ewsterrenburg / python-otrs

Pythonic interface to OTRS SOAP API
GNU General Public License v3.0
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TicketGet problem(delete, plz) #39

Closed iacsvrn closed 5 years ago

iacsvrn commented 5 years ago

OTRS 6.0, python 2.7.

Code rawtickets = client.tc.TicketSearch(Queues='Raw')

Output: [21, 15, 12, 11, 10, 9, 8, 7, 6, 1]

Code

ticket = client.tc.TicketGet(21, get_articles=True) article = ticket.articles()[0]

or this one:

ticket = client.tc.TicketGet(ticket_id=21, get_articles=True) article = ticket.articles()[0]

Output: <otrs.ticket.objects.Ticket object at 0x7efbfe3d81d0>

Help me, plz =)

iacsvrn commented 5 years ago

Sorry, it`s my error=)