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excaliburpartners / polycomphones

FreePBX module for provisioning Polycom phones running UC software
www.excalibur-partners.com/56-polycomphones-freepbx-module
GNU General Public License v2.0
8 stars 6 forks source link

Error Adding a phone #6

Open Ray321-svg opened 3 days ago

Ray321-svg commented 3 days ago

I'm getting this error after pressing the "add phone" error_poly

would you be able to help me resolve this issue?

jaysamthanki commented 3 days ago

What version of Freepbx are you running?

Ray321-svg commented 3 days ago

Hello Jay,

Thanks for the prompt response. Here's our FreePBX version: PBX Version:16.0.21.9 PBX Distro:12.7.8-2208-2.sng7 Asterisk Version:16.27.0

jaysamthanki commented 3 days ago

Try using the fork that i made, there were a few changes in fpbx 15 and 16 that excalibur have not updated.. i have those updates in my fork.

https://github.com/jaysamthanki/polycomphones

Ray321-svg commented 2 days ago

Hello Jay,

Thank you, I will give this a try and let you know the results.

Ray321-svg commented 2 days ago

Hi Jay,

Now it works. Thank you for your help! after adding the phone information. How can we point the Polycom device to properly provision with the FreePBX server?

jaysamthanki commented 2 days ago

Use DHCP Option 160, and set the value to something like http://pbxuser:pbxpass@ipofbox/polycom the pbxuser/pbxpass is set under the polycom network menu.