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exelban / stats

macOS system monitor in your menu bar
MIT License
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Icons disappear from menu bar, restarting did not fix the problem. #1988

Closed aletei3 closed 4 weeks ago

aletei3 commented 4 weeks ago

Today I switched my MacBook on and the stats icons in the menu bar disappeared after a few minutes, I've already checked the settings and tried restarting both the app and my computer. MacBook Pro 14 2021 MacOS Sonoma 14.5.0 Stats app version 2.10.16 no updates available.

exelban commented 4 weeks ago

Hi. Thanks for reporting. Could you please share the crash report? It could be found in Applications -> Utilities -> Console. Find the Crash Reports tab. There you must see a row called Stats.

aletei3 commented 4 weeks ago

Process: Stats [1062] Path: /Applications/Stats.app/Contents/MacOS/Stats Identifier: eu.exelban.Stats Version: 2.10.16 (568) Code Type: ARM-64 (Native) Parent Process: Exited process [1059] User ID: 501

Date/Time: 2024-06-10 10:00:26.0761 +0200 OS Version: macOS 14.5 (23F79) Report Version: 12 Anonymous UUID: 63FA69B8-8E9D-6D1F-BCFB-8FFD23E7B14D

Time Awake Since Boot: 240 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 6 Abort trap: 6 Terminating Process: Stats [1062]

Application Specific Information: abort() called

Let me know if you need additional information, as I don't feel comfortable sharing the full stack here

exelban commented 4 weeks ago

this data does not contains any useful information

exelban commented 4 weeks ago

it only says: it crashed.

exelban commented 4 weeks ago

please, use a file

aletei3 commented 4 weeks ago

Stats-2024-06-10-100027-2.txt

aletei3 commented 4 weeks ago

I also tried uninstalling and reinstalling the app but it keeps crashing

exelban commented 4 weeks ago

could you please share the proper crash report? not json

moridaffy commented 4 weeks ago

@exelban hi there! for some reason i also began receiving unexpected random crashes of Stats. few days ago everything was working fine, I haven't updated my system os version or anything since then. here's latest crash report :)

Stats-2024-06-10-142605.ips.zip

aletei3 commented 4 weeks ago

could you please share the proper crash report? not json

This is the only crash report available on the Console Crash Report page, it is a .ips file which I had to convert to txt in order to be able to post it here. Despite this, the content is still the same.

exelban commented 4 weeks ago

I have revoked the latest release, looks like #1978 causing the crash on some systems. It's a known bug, but I hope Apple has fixed that(

I will deploy a new version today with a temporary fix.

exelban commented 4 weeks ago

Before releasing a fix please try this build to ensure that it helps.

Stats.dmg.zip

aletei3 commented 4 weeks ago

Before releasing a fix please try this build to ensure that it helps.

Stats.dmg.zip

I downloaded this version 30 minutes ago and it still has to crash. Thank you very much for your support.