Capture standard operating procedures in a runbook

[jtigger]

There are things that we do to keep the lights on. Is this the place to document those things too?

• availability indicators (API 200s, website 200s)
• availability objectives (e.g. 99% (~7hrs/mo))
• monitoring (both indicators and logs)
• packaging and deploying
  • building all of exercism.io, step-by-step
  • deployment process, step-by-step
• alerting
• backups and restores

[kytrinyx]

Is this the place to document those things too?

💯 This is absolutely the place to capture this.

We're going to need a new directory, perhaps site-operations?