experiment / feedback

This is an openly accessible and editable repo for user feedback for Microryza.
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site visitors think the olark chat box is a chat box with the researcher #50

Open cindywu opened 11 years ago

cindywu commented 11 years ago

if we allowed the researchers to chat with visitors on the site, could we increase conversions?

this is probably too expensive to implement, as we would have to build olark....

Thanks Mike. We've had this happen multiple times. Would being able to chat with visitors be something valuable during the Microryza campaign?

Cindy

On Fri, Jul 12, 2013 at 12:01 PM, Mike Ferro spongymesophyll@gmail.com wrote: Many thanks for the info. I've had a couple people think that the "Chat with Microryza" was actually a chat with me.

Cheers,

Mike

On Fri, Jul 12, 2013 at 1:44 PM, Cindy Wu cindy@microryza.com wrote: Hey Mike,

Someone found your project through ENTOMOL_L! I'm not sure if he/shet donated, but the outreach you're doing is bringing more traffic to your page.

Just wanted to let you know!

Cindy

On Fri, Jul 12, 2013 at 11:38 AM, USA #8916 no-reply@olark.com wrote:

USA (Gainesville, FL) #8916: I was looking for the poster you mentioned in your recent e-mail to ENTOMOL_L, but I cannot find it. 11:29 oscar: Hi! Let me check right now 11:30 Page: https://www.microryza.com/projects/staphsubfamilies/updates oscar: Oh, did you mean to speak with Dr. Ferro? 11:30 oscar: This chat is to talk with Microryza staff if you need help. 11:31 oscar: https://www.microryza.com/projects/staphsubfamilies/updates 11:31 USA (Gainesville, FL) #8916: I found it - it was in the lab notes tab, that i finally located. 11:31 oscar: Oh excellent. 11:31 oscar: Let me know if you need anymore help, or if you're thinking of starting a project as well! 11:32