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exponea / exponea-ios-sdk

MIT License
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Uploading data to Visual Studio App Center failed #17

Closed sgrgrsn closed 1 year ago

sgrgrsn commented 3 years ago

Hi there 👋

I'm currently setting up ExponeaSDK in an app and I get this error in my logging output from time to time. I don't have specific steps to reproduce it but I'm pretty sure it happens as a part of the app launch.

2020-07-22 01:19:36550 ExponeaSDK ❗️ ERROR [VSAppCenterTelemetryUpload.swift]:104 upload(data:completionHandler:): Uploading data to Visual Studio App Center failed.

Error: Optional(Error Domain=NSURLErrorDomain Code=-1200 "An SSL error has occurred and a secure connection to the server cannot be made." UserInfo={_kCFStreamErrorCodeKey=-9816, NSLocalizedRecoverySuggestion=Would you like to connect to the server anyway?, NSUnderlyingError=0x28334a9a0 {Error Domain=kCFErrorDomainCFNetwork Code=-1200 "(null)" UserInfo={_kCFStreamPropertySSLClientCertificateState=0, _kCFNetworkCFStreamSSLErrorOriginalValue=-9816, _kCFStreamErrorDomainKey=3, _kCFStreamErrorCodeKey=-9816}}, NSLocalizedDescription=An SSL error has occurred and a secure connection to the server cannot be made., NSErrorFailingURLKey=https://in.appcenter.ms/logs?Api-Version=1.0.0, NSErrorFailingURLStringKey=https://in.appcenter.ms/logs?Api-Version=1.0.0, _kCFStreamErrorDomainKey=3})

Why do I get this error and why does the SDK attempt to share data with Microsoft?

I couldn't find anything in the documentation mentioning this.

It would be really nice if you could provide some more details about this.

Thanks.

wassil commented 3 years ago

Hi, We'll take look at the error. What you're seeing is our internal telemetry. We measure number of installations/sessions and upload crash stack traces originating in the SDK to Visual Studio App Center.

sgrgrsn commented 3 years ago

Thanks for the reply.

Are there any options for disabling this? We don't want to change our user consent to include details about sharing data with Microsoft.

adam1929 commented 1 year ago

Hi @sgrgrsn as Wassil mentioned, these data are analytics of SDK usage. They definitely did not contain any personal data. Anyway, answer on your question: sending of these data cannot be turned off.