Print TimeGenius analyse no longer runs

[FreunderNacht]

Describe the bug

After uploading new files, the flashing golden star appears briefly. However, this disappears again after some time.

The log says the following:

2021-11-30 19:33:02,076 Not running built-in analysis. 2021-11-30 19:33:02,081 Disabled: "/home/pi/oprint/bin/python3" "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/analyzers/analyze_gcode_comments.py" "/home/pi/.octoprint/uploads/Gehause/LCD Display PCB/Gehäuse LCD Display PCB - Boden_PETG.gcode" 2021-11-30 19:33:02,082 Running: "/home/pi/oprint/bin/python3" "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/analyzers/analyze_progress.py" marlin-calc "/home/pi/.octoprint/uploads/Gehause/LCD Display PCB/Gehäuse LCD Display PCB - Boden_PETG.gcode" "" 2021-11-30 19:33:05,681 Failed to run '"/home/pi/oprint/bin/python3" "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/analyzers/analyze_progress.py" marlin-calc "/home/pi/.octoprint/uploads/Gehause/LCD Display PCB/Gehäuse LCD Display PCB - Boden_PETG.gcode" ""' Traceback (most recent call last): File "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/__init__.py", line 337, in _do_analysis results_err = sarge_job.stderr.text File "/home/pi/oprint/lib/python3.7/site-packages/sarge/__init__.py", line 275, in text return self.bytes.decode(self.encoding) UnicodeDecodeError: 'utf-8' codec can't decode byte 0xe4 in position 273: invalid continuation byte 2021-11-30 19:33:05,683 Disabled: "/home/pi/oprint/bin/python3" "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/analyzers/analyze_gcode_comments.py" "/home/pi/.octoprint/uploads/Gehause/LCD Display PCB/Gehäuse LCD Display PCB - Boden_PETG.gcode" --parsers slic3r_pe_print_time slic3r_pe_print_time_remaining 2021-11-30 19:33:07,039 Not running built-in analysis. 2021-11-30 19:33:07,057 Disabled: "/home/pi/oprint/bin/python3" "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/analyzers/analyze_gcode_comments.py" "/home/pi/.octoprint/uploads/Gehause/LCD Display PCB/Gehäuse LCD Display PCB - Deckel_PETG.gcode" 2021-11-30 19:33:07,057 Running: "/home/pi/oprint/bin/python3" "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/analyzers/analyze_progress.py" marlin-calc "/home/pi/.octoprint/uploads/Gehause/LCD Display PCB/Gehäuse LCD Display PCB - Deckel_PETG.gcode" "" 2021-11-30 19:33:16,609 Failed to run '"/home/pi/oprint/bin/python3" "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/analyzers/analyze_progress.py" marlin-calc "/home/pi/.octoprint/uploads/Gehause/LCD Display PCB/Gehäuse LCD Display PCB - Deckel_PETG.gcode" ""' Traceback (most recent call last): File "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/__init__.py", line 337, in _do_analysis results_err = sarge_job.stderr.text File "/home/pi/oprint/lib/python3.7/site-packages/sarge/__init__.py", line 275, in text return self.bytes.decode(self.encoding) UnicodeDecodeError: 'utf-8' codec can't decode byte 0xe4 in position 278: invalid continuation byte 2021-11-30 19:33:16,611 Disabled: "/home/pi/oprint/bin/python3" "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/analyzers/analyze_gcode_comments.py" "/home/pi/.octoprint/uploads/Gehause/LCD Display PCB/Gehäuse LCD Display PCB - Deckel_PETG.gcode" --parsers slic3r_pe_print_time slic3r_pe_print_time_remaining 2021-11-30 19:38:23,888 Not running built-in analysis. 2021-11-30 19:38:23,892 Disabled: "/home/pi/oprint/bin/python3" "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/analyzers/analyze_gcode_comments.py" "/home/pi/.octoprint/uploads/Gehause/LCD Display PCB/Gehäuse LCD Display PCB - Boden_PETG.gcode" 2021-11-30 19:38:23,893 Running: "/home/pi/oprint/bin/python3" "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/analyzers/analyze_progress.py" marlin-calc "/home/pi/.octoprint/uploads/Gehause/LCD Display PCB/Gehäuse LCD Display PCB - Boden_PETG.gcode" "" 2021-11-30 19:38:27,522 Failed to run '"/home/pi/oprint/bin/python3" "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/analyzers/analyze_progress.py" marlin-calc "/home/pi/.octoprint/uploads/Gehause/LCD Display PCB/Gehäuse LCD Display PCB - Boden_PETG.gcode" ""' Traceback (most recent call last): File "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/__init__.py", line 337, in _do_analysis results_err = sarge_job.stderr.text File "/home/pi/oprint/lib/python3.7/site-packages/sarge/__init__.py", line 275, in text return self.bytes.decode(self.encoding) UnicodeDecodeError: 'utf-8' codec can't decode byte 0xe4 in position 273: invalid continuation byte 2021-11-30 19:38:27,523 Disabled: "/home/pi/oprint/bin/python3" "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/analyzers/analyze_gcode_comments.py" "/home/pi/.octoprint/uploads/Gehause/LCD Display PCB/Gehäuse LCD Display PCB - Boden_PETG.gcode" --parsers slic3r_pe_print_time slic3r_pe_print_time_remaining 2021-11-30 19:38:28,956 Not running built-in analysis. 2021-11-30 19:38:28,957 Disabled: "/home/pi/oprint/bin/python3" "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/analyzers/analyze_gcode_comments.py" "/home/pi/.octoprint/uploads/Gehause/LCD Display PCB/Gehäuse LCD Display PCB - Deckel_PETG.gcode" 2021-11-30 19:38:28,958 Running: "/home/pi/oprint/bin/python3" "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/analyzers/analyze_progress.py" marlin-calc "/home/pi/.octoprint/uploads/Gehause/LCD Display PCB/Gehäuse LCD Display PCB - Deckel_PETG.gcode" "" 2021-11-30 19:38:38,503 Failed to run '"/home/pi/oprint/bin/python3" "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/analyzers/analyze_progress.py" marlin-calc "/home/pi/.octoprint/uploads/Gehause/LCD Display PCB/Gehäuse LCD Display PCB - Deckel_PETG.gcode" ""' Traceback (most recent call last): File "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/__init__.py", line 337, in _do_analysis results_err = sarge_job.stderr.text File "/home/pi/oprint/lib/python3.7/site-packages/sarge/__init__.py", line 275, in text return self.bytes.decode(self.encoding) UnicodeDecodeError: 'utf-8' codec can't decode byte 0xe4 in position 278: invalid continuation byte 2021-11-30 19:38:38,505 Disabled: "/home/pi/oprint/bin/python3" "/home/pi/oprint/lib/python3.7/site-packages/octoprint_PrintTimeGenius/analyzers/analyze_gcode_comments.py" "/home/pi/.octoprint/uploads/Gehause/LCD Display PCB/Gehäuse LCD Display PCB - Deckel_PETG.gcode" --parsers slic3r_pe_print_time slic3r_pe_print_time_remaining OctoPi and OctoPrint have been restarted several times without success.

To Reproduce

I think the problem occurred after the last update of the OctoPi.

Expected behavior A clean analysis of the uploaded components.

OctoPrint Version: Version 1.7.2

OctoPi Version: Version 0.18.0, running on Raspberry Pi 3 Model B Plus Rev 1.3

PrintTimeGenius Version (if you know): The latest version.

If relevant, upload the PrintTimeGenius log and any problematic gcode files (you might need to rename the files). This is really important. I probably can't help you without this. systeminfo.txt plugin_PrintTimeGenius_engine (2).log

[eyal0]

Looks like some sort of unicode issue? I see mention of UTF in there. Could be a problem with the version of python (python3 introduced some complications) or it could be due to non-ascii characters in the file/filename? I see that you have umlaut?

Did it used to work okay for you?

[FreunderNacht]

@eyal0 Hi, I haven't noticed any problems with the umlauts so far. I have already tried the whole thing with different files. There were also some that did not have umlauts in the file name. However, I also had the error here. So I assume that it is not due to the umlauts. But I will still avoid the umlauts in the future.

[FreunderNacht]

I tried to analyse an older file again. This worked, whereas newer files do not:

plugin_PrintTimeGenius_engine (5).log

Could it be that something has changed in Cura, or that I have somehow set something incorrectly and this is causing the error in the analysis?

I also noticed that at some point I had uploaded files with a diameter sign:

However, these seem to be still stuck in analysis. Or what does the hourglass at the end mean?

If desired, I can also provide one or more UFP files. Perhaps the error can be reproduced.

[eyal0]

The hourglass means that processing is still in progress. It should become a star when it is done. If it takes very long, either the file is big or there has been a crash. Maybe the diameter sign is the problem? Can you try to rename a file and see if it makes a difference?

[FreunderNacht]

I have completely deleted the files with the special character (Ø) from Octoprint. Now it seems to work again. I also noticed that I had uploaded a file with an umlaut (ü), which was not analysed. I then deleted it from Octoprint and converted the ü to a ue on my PC. When I loaded the file back into Octoprint, it was updated without any problems.