search

eyeson-team / eyeson-php

eyeson video conferencing API package for PHP
MIT License
7 stars 12 forks source link

Webhook type user_update #62

Closed malanciault closed 3 years ago

malanciault commented 3 years ago

Hi,

We have a webhook setup for types room_update, recording_update and user_update :

image

We do receive all room_update and recording_update but we seldom receive user_update. I did not quite find the exact pattern for when we do receive them though.

Here is an example:

We join a user to a new room and redirect him to the room URL

$room = $eyeson->join($user, $room_name, $options);
redirect($room->getUrl());

The user activate is cam and mic and join the room. Stays for 30 seconds, than close the room for all.

The webhooks we receive are as follows:

1- type: room_update room: id: consultation-1-production name: Clinique virtuelle Medicart ready: started_at: 2021-02-17T11:23:56.103Z shutdown:

2- type: room_update room: id: consultation-1-production name: Clinique virtuelle Medicart ready: 1 started_at: 2021-02-17T11:23:56.103Z shutdown:

3- type: room_update room: id: consultation-1-production name: Clinique virtuelle Medicart ready: started_at: shutdown: 1

We did not receive any user_update.

Perhaps we receive user_update only with the second user joining ?

Question:

1- Can you specify what action should trigger a user update ?

2- What is the best way to detect when people are leaving the room ?

Thanks!

unused commented 3 years ago

Thank you for reaching out. Our support team will contact you. The user_update is a legacy method that will not work properly in some cases, we will update our documentations asap.