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f0y / due_date_reminder

Redmine plugin that sends notifications
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NO e-mail is send #19

Closed haddung closed 11 years ago

haddung commented 12 years ago

Hi!

I installed your plugin and created an issue which is assigned to my user. But even when the due date is within the specified days I don't receive any e-mail.

What am I doing wrong? Is there a way to find out where the problem is located? Thanks in advance!

f0y commented 12 years ago

You should check whether a test emails are sent or not. It can be done in administration menu.

haddung commented 12 years ago

The test email and the notifications for new issues are sent without any problem...

f0y commented 12 years ago

It's probably an issue related to compatibility Redmine and the plugin. What redmine version did you install? And how did you install plugin itself?

haddung commented 12 years ago

Thanks for your reply! I am using Redmine 2.1.2.

The plugin was installed like I mentioned here: http://answers.bitnami.org/questions/7563/redmine-due-date-reminder-plugin-500-internal-error

" I cloned form git and removed the gem file. Then migrate in the htdcos directory and restarted everything! "

haddung commented 12 years ago

Any idea what could be wrong? Thanks!

f0y commented 12 years ago

Sorry, I do not know. Maybe it does not work at all and you are the first who noticed it. Is there abything in the logs?

On Thu, Nov 8, 2012 at 9:51 PM, haddung notifications@github.com wrote:

Any idea what could be wrong? Thanks!

— Reply to this email directly or view it on GitHubhttps://github.com/f0y/due_date_reminder/issues/19#issuecomment-10197707.

Best Wishes, Oleg Kandaurov

haddung commented 12 years ago

Hi!

Is it working with your Redmine version? Which log do you mean?

haddung commented 12 years ago

And at which time are the mails send? Is the task performed once a day? And at which time exactly?

haddung commented 12 years ago

Anything new?