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BIG-IQ Product Management Team Repository
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F5 connectivity check script issue #9

Open lisonlp opened 1 year ago

lisonlp commented 1 year ago

BIG-IQ version 8.2.0.1, 2 BIG-IQ CMs and 6BIG-IQ DCDs

the script aborted with following error: ./f5_network_connectivity_checks.sh: line 255: dcdip2[$i]: unbound variable

Could you check and let me know?

rjouhann commented 1 year ago

Hard to tell without seeing the inputs of the script. Line 255 is related to a loop checking the connectivity between CM and DCDs.

lisonlp commented 1 year ago

Hi @rjouhann,

indeed, it looks like it's related to the connectivity between CM and DCDs. At the question: BIG-IQ DCD Data Collection IP address(es)? I entered the Mgmt IPs of the DCDs (there are 6). So the script is checking the connectivity to each DCD Mgmt IP on port 443,22 & 9300. for each IP, It succeeded on port 443 & 22 but failed for port 9300, which is not a problem actually. Then the script failed with the error mentioned. I'm not sure why.

I've attached the script output (and hid the IP addresses for confidentiality purpose).

Is there any additional info, I can provide to help identify the issue?

Kind regards,

F5 connection script execution.txt

rjouhann commented 1 year ago

It's hard to say why the error is happening, I would recommend you open a case at https://www.f5.com/support and get somebody to help. Thanks!

lisonlp commented 1 year ago

All right, I'll submit a request for support @ F5. I'll paste the outcome when the cause is identified and hopefully with the fix. Kind regards,