search

facebook / facebook-php-business-sdk

PHP SDK for Meta Marketing API
https://developers.facebook.com/docs/business-sdk
Other
837 stars 519 forks source link

Not able to access Business User Insights for multiple users using the Instagram API. #607

Open Rashidqf opened 4 months ago

Rashidqf commented 4 months ago

Dear Meta Support Team

I am writing to seek assistance with an issue I am experiencing with the Instagram API. Currently, I am only able to retrieve insights for my own account and am unable to access business user insights for other users.

I noticed that a website, Instack.com, successfully retrieves Instagram insights for various users. I would like to achieve similar functionality and would appreciate your guidance on how to do so using the Instagram API.

I have already set up a verified business account on Instagram and am attempting to access the insights using the Graph API. However, as I understand, accessing insights for other users requires a user access token.

Could you please provide information on the necessary API endpoints, permissions, and any specific steps required to access business user insights for multiple users?

Arpit2218B commented 2 months ago

Did you get any fix for this @Rashidqf ?