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facebook / facebook-python-business-sdk

Python SDK for Meta Marketing APIs
https://developers.facebook.com/docs/business-sdk
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AdCreative with video cannot be created using image_url field within video_data #518

Closed evanthomas1 closed 5 years ago

evanthomas1 commented 6 years ago

Cannot create AdCreative for video ad when thumbnail is specified in object_story_spec.video_data.image_url rather than in object_story_spec.video_data.image_hash. Additionally, misleading error message is returned. Error message and AdCreative structure have been provided for reference.

ad_creative_bug screen shot 2018-08-30 at 5 29 38 pm
evanthomas1 commented 6 years ago

Note that I have made the exact same request substituting image_hash for image_url with a hash from our Image library supplied to image_hash and the request goes through as expected.

jingping2015 commented 6 years ago

Can you provide the call you made to get this error ?

jingping2015 commented 5 years ago

Since we want to handle bugs more efficiently, we've decided to close issue reporting in Github and move to our dedicated bug reporting channel. If you encounter a bug with Business SDK (Python), please report the issue at our developer bug reporting channel.