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facebook / facebook-ruby-business-sdk

Ruby SDK for Meta Marketing API
https://developers.facebook.com/docs/business-sdk
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Issue with gem version 0.10.0 creating unwanted custom events instead of using standard events #132

Closed matthieua closed 2 years ago

matthieua commented 3 years ago

Since upgrading to 10.0, the tracking has been wrong. We are tracking SubmitApplication which is a standard event but it created a custom event on the Facebook side called SubmitApplication and it's not being detected as a standard event anymore. Therefore we cannot optimize for this event anymore and we don't see results or attribution anymore.

We send SubmitApplication event using the Server Side API and it shows as "SubmitApplication" event on the Facebook side instead of "Submit Application" with space which would be considered as a standard event. Skærmbillede 2021-03-08 kl 17 59 46

Do you mind looking into it? I'm downgrading to 0.9.0.3 and Ruby as well. @IanVaughan

matthieua commented 3 years ago

Have you had a chance to look into this @IanVaughan?

IanVaughan commented 3 years ago

I think you are tagging the wrong person, sorry I cannot help.

matthieua commented 2 years ago

any updates on this? This issue still persists and we can only use one word standard events because of this

matthieua commented 2 years ago

Sorry I mispelled. SubmitApplication, my bad