facebookarchive / Facebook-For-OpenCart

Facebook Ads integration with OpenCart
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facebook_enable_cookie_bar #334

Closed chauting closed 3 years ago

chauting commented 4 years ago

你好,我剛安裝OpenCart 3.0.3.2 但當我到訪我的剛站時,出現以下的間題:

注意:第47行上/home/mccomhk/storage/modification/catalog/controller/common/footer.php中的未定義索引:facebook_enable_cookie_bar 注意:/ home / mccomhk / storage / modification / catalog / controller / common /中的未定義索引:facebook_enable_cookie_bar 第47行的header.php

請問如何解決,謝謝各位幫忙

shue249 commented 4 years ago

Thank you for the feedback.

  1. Are you using the latest version of our plugin, 2.2.1? https://github.com/facebookincubator/Facebook-For-OpenCart/releases/tag/v2.2.1

  2. As you are on OpenCart v3.x, there is an additional install step. You can refer to here for the installation step - https://github.com/facebookincubator/Facebook-For-OpenCart/blob/master/INSTALL_GUIDE.md#plugin-installation

  3. What is your website URL?

chauting commented 4 years ago
  1. 不是
  2. 當我進入後台後,出現以下情況: image

3.我的網站網址: https://www.hkisayyes.com/reunion/upload/

shue249 commented 4 years ago

@chauting It seems there there could be some files from the plugin which is not copied over correctly on your opencart webserver. Can you check if you have given recursive write+read access to admin, catalog and system folders on your opencart webserver. Then uninstall the plugin and reinstall the plugin again.

chauting commented 4 years ago

Thank you for your reply. I had reinstalled a new version OpenCart. v3.0.3.2. , but when I upload facebook_ads_extension.ocmod.zip, I can not succeed. How could I solve the problem?

[image: image.png]

shue249 notifications@github.com 於 2020年3月30日 週一 下午12:10寫道:

@chauting https://github.com/chauting It seems there there could be some files from the plugin which is not copied over correctly on your opencart webserver. Can you check if you have given recursive write+read access to admin, catalog and system folders on your opencart webserver. Then uninstall the plugin and reinstall the plugin again.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/facebookincubator/Facebook-For-OpenCart/issues/334#issuecomment-605771577, or unsubscribe https://github.com/notifications/unsubscribe-auth/AO5SSN2I45MXBTPWTSRLPKTRKALTZANCNFSM4LSRWEAA .

shue249 commented 4 years ago

@chauting We are not able to see the image. Are you able to go to github and attach the image on the ticket? Unfortunately, replying via email will not attach the image on the github.

chauting commented 4 years ago

Thank you for your reply. I had reinstalled a new version OpenCart. v3.0.3.2. , but when I upload facebook_ads_extension.ocmod.zip, I can not succeed. How could I solve the problem?

image

shue249 commented 4 years ago

@chauting When you download the plugin zip package, was it it unzipped automatically and you have to re-zip up again?

We have seen other users experiencing the same situation and the problem is on filename of the zip package, where you need to include in "ocmod". To fix this problem, you can rename it to contain the extension ".ocmod.zip".

You can refer to point 3 on this FAQ - https://github.com/facebookincubator/Facebook-For-OpenCart/blob/master/FAQ.md#plugin-installation

chauting commented 4 years ago

Thanks for your reply. I had succeeded to install extension ".ocmod.zip". But I still have a problem that is my permission denied! How do I fix it? image

shue249 commented 4 years ago

@chauting You need to perform another step for OpenCart 3.x to ensure that the permission is given to administrator role. We have the installation guide and video on this page which you can use as reference - https://github.com/facebookincubator/Facebook-For-OpenCart/blob/master/INSTALL_GUIDE.md#plugin-installation

chauting commented 4 years ago

image how to fix it , thanks

shue249 commented 4 years ago

@chauting To upgrade the extension, you will need to remove the current plugin from your OpenCart, before you can install the newer version. You can follow the removal steps on this documentation - https://github.com/facebookincubator/Facebook-For-OpenCart/blob/master/INSTALL_GUIDE.md#upgrade-the-plugin-to-a-later-version

On this document, we have the complete steps on how to install, remove, upgrade the plugin.

chauting commented 4 years ago

image How to I install Facebook Pexi?

shue249 commented 4 years ago

@chauting Like to check if you are still encountering any issues with the plugin? We tried to access your webstore URL and encounter HTTP error 500 - https://www.hkisayyes.com/reunion/upload/

chauting commented 4 years ago

I have reinstall opencart3.0 . That I have install Facebook adv extension. But I got permission denied . How to fix it? image Url: hkisayyes.com/online-shop/

shue249 commented 4 years ago

@chauting Can you follow the install guide here - https://github.com/facebookincubator/Facebook-For-OpenCart/blob/master/INSTALL_GUIDE.md#plugin-installation. For Opencart 3.x, there is an additional step that you need to do to give your adminstrator role access to the extension.

chauting commented 4 years ago

Thank you so much. I had succeeded to get my permission. And then I had opened a Facebook business account (online shop). How do I do to make open cart connect to my Facebook business account?

image

image

image

chauting commented 4 years ago

image

dtying commented 4 years ago

Hi @chauting , you may follow the guide here to setup your FBE. Can you also provide me the ID of the Facebook Business Manager which you created before?

dtying commented 4 years ago

Hi @chauting , do you still have any issues with FBE setup?

yao-tx commented 3 years ago

Hi @chauting

Please download the latest version of the Facebook Business Extension plugin for OpenCart (version 4.0.2) from OpenCart Marketplace. We have revamped the entire plugin, improved the plugin and resolved most of the bugs and issues that users are having with the previous versions.

To uninstall the existing FBE plugin (version 3.1.2 and below), please follow the guide here.

For installation of the latest FBE plugin (version 4.0.0 and above), please follow the guide here.

If you encounter any technical issues with the new FBE plugin, please feel free to reach out to us via our help desk.

Thank you!