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facebookarchive / Facebook-For-OpenCart

Facebook Ads integration with OpenCart
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[BUG] - 'FacebookAds\\CrashReporter ' contains invalid characters #456

Closed TimwaySupport closed 4 years ago

TimwaySupport commented 4 years ago

FBE plugin version 3.1.0

OpenCart version 3.0.2.0

Describe the bug Add any product to cart, go to the cart page, and Internal server error 500 will show. Apache error log: [Fri Aug 07 11:37:19.851100 2020] [http:error] [pid 24658] AH02429: Response header name 'FacebookAds\CrashReporter ' contains invalid characters, aborting request

To Reproduce Steps to reproduce the behavior:

Desktop (please complete the following information): All Versions.

dtying commented 4 years ago

Hi @TimwaySupport , can you provide your webstore url?

TimwaySupport commented 4 years ago

Thank you for your reply and reviewing the case.

We have two webshop encounter such issue: {website - 1 - hided} {website - 2 - hided} (Please remove the space in between.....)

However, as both the shop production status, we cannot keep the FB extension on "enabled" status for you check. Any other information we may provide to help you to check for the issue?

dtying commented 4 years ago

Hi @TimwaySupport , as Facebook Graph API doesn't support HTTP2, it has caused issue in your webpage (which is on HTTP2). https://developers.facebook.com/docs/graph-api/using-graph-api/

You may downgrade to v3.0.1 to continue use. https://github.com/facebookincubator/Facebook-For-OpenCart/tags

TimwaySupport commented 4 years ago

Thank you for your check and reply.

We will try to use v3.0.1 version on our shops.

Any schedule for making the FB extension to support HTTP2 protocol? Thank you.

TimwaySupport commented 4 years ago

Our customer just try to reconnect the Facebook account to the Facebook extension v3.0.1 version, however, on the "Confirm Settings" (OpenCart will be connected to: ....) screenshot, once we click "Continue" , the page just "refresh" and stay on the same page with no error / no connected confirmation.

dtying commented 4 years ago

Hi @TimwaySupport, can you share your webstore url?

TimwaySupport commented 4 years ago

The shop URL: jekca .com .au (Please remove all the spaces)

TimwaySupport commented 4 years ago

Just an update, the problem just gone and our customer able to use the FB extension with the FB Pixel now. Thank you for your support.

TimwaySupport commented 3 years ago

Hi @TimwaySupport , as Facebook Graph API doesn't support HTTP2, it has caused issue in your webpage (which is on HTTP2). https://developers.facebook.com/docs/graph-api/using-graph-api/

You may downgrade to v3.0.1 to continue use. https://github.com/facebookincubator/Facebook-For-OpenCart/tags

Hi, we find that some of our shops running oc 2.X version has no problem

Hi @TimwaySupport , as Facebook Graph API doesn't support HTTP2, it has caused issue in your webpage (which is on HTTP2). https://developers.facebook.com/docs/graph-api/using-graph-api/

You may downgrade to v3.0.1 to continue use. https://github.com/facebookincubator/Facebook-For-OpenCart/tags

We just find that our website seems not running on http2: Website: https://www. jekca .co m.au/

http2 server test: https://tools.keycdn.com/http2-test

So for the error: [Fri Aug 07 11:37:19.851100 2020] [http:error] [pid 24658] AH02429: Response header name 'FacebookAds\CrashReporter ' contains invalid characters, aborting request

Will it be caused by other issue?