facebookarchive / facebook-for-magento

A first-party extension plugin built for Magento. This plugin will install a pixel on your site, upload your products into a catalog for use in FB ads, and (optionally) auto-create an FB shop with your products.
https://www.facebook.com/business/help/532749253576163
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category not filled (productsets) #58

Closed bvisje closed 6 years ago

bvisje commented 6 years ago

I want to create Product sets based on the category where the product is placed. We are using version 2.4.1 on Magento 1.9.3.2

Also in facebook when going to all products the category is greyed out and not clickable.

Is there something wrong on our part or is this function not integrated in the extension?

dmitridr commented 6 years ago

Hi @bvisje ,

We export the Magento Category field into the Product Type field, you should be able to use the Product Type field to create a product set based on the names of your categories.

Some context : the Category field on Facebook is very strict and must follow the Google Taxonomy, in general the Magento category fields do not follow such a taxonomy, so we can't populate this field on FB, but what we've done is populate the Product Type field instead.

Hope that helps.

sulfurio commented 6 years ago

Hi , facebook business manager set the missing google category is a minor issue , but still an issue because the product could not be correctly shown ( or maybe they mean less possibilities to get the wanted public ) inside the advertising ( as they says inside the notes ).

But i can give the following feedbacks : 1) @dmitridr the tsv file generated choose the admin categories names , and not the chosen view categories names as it should be , so maybe a bug ?

2) The generated tsv file include a google category column but empty . There could be a workaround for this because in facebook business manager there is a replace content function and field mappings functions which could help for example to map to the correct google category , just a tought,

bvisje commented 6 years ago

Dead @dmitridr ,

I already saw that but the problem is i can only select the bottom category. For example i want to select our category Men Clothing. I simply cant cause i only can selected bottom categories for example Men Clothing -> T-Shirts but i want to create a product set with the whole category Men Clothing.

Do you know how to accomplish this with the current version of the extension?

mengyingdu commented 6 years ago

I don't think we currently support this @bvisje . Unless you have some workaround @dmitridr ?

dmitridr commented 6 years ago

@bvisje you should be able to create a product set rule that Product Type contains Men Clothing if the category is called Men Clothing. If you are encountering some kind of bug in our interfaces we can't help you unless you post a screenshot or a link to the interface so we can understand what the problem is.

@sulfurio Please open a separate issue if you believe the categories are wrong or being pulled from the wrong view (with some more details). Please double check this bug happens on the latest version.

The google_product_category field is pulled from the custom attribute google_product_category in your Magento store, if you have defined it. If you don't have such a custom attribute, it is empty. There is no way for us to automatically convert your categories into google_product_category this is a process that needs to be done manually, but the extension does support it in this way. Hope that helps clarify.

dmitridr commented 6 years ago

I will close this since this was mostly a question and I believe I have addressed the main concern, there has also not been a reply here in over a month. If there are still concerns, feel free to open another issue.