incorrect currency pulled when feed run on schedule

[wildrness]

when the feed runs on schedule the incorrect currency is displayed, ($) when run via the console, the currency reverts to the correct type (£) any help would be appreciated.

[dmitridr]

Hi.

Thanks for writing in, I have a couple of questions about your problem.

(1) What version do you have? We fixed a currency issue in the latest version v2.5.0 I recommend trying that one or (in case you do have it) the one before it, v2.4.8. Perhaps the issue we fixed caused your bug. This is the issue that we fixed

(2) Is it only the symbol that is incorrect, or is the price incorrect too? i.e. The product is listed as £10 and incorrectly as $10.

(3) When you mean run in the console do you mean in the configuration screen via the Fetch Now button?

As a workaround I recommend disabling the schedule (it can be done on the feed settings page in catalog manager at www.facebook.com/products) and manually running using the console every few days until the issue is fixed.

[RLatypov]

I have same problem. In the file /media/facebook_adstoolbox_product_feed.tsv currency is EUR, but after import to Facebook currency is incorrect and displayed in USD. Version module 2.5.0.

[dmitridr]

@RLatypov thanks for raising the issue. I'd like to ask for some more details to try and reproduce the problem on my end:

• Can you share your store/storeview/language configuration? (A screenshot may be the easiest way)
• Do you have a screenshot you could share of the store setting the plugin is set to?
• Can you give me the URL of your store or the ID of your page so that we can look at your feed file?
• Have you tried v2.4.8 and does the problem not occur on that version?

That would be really helpful for getting to the bottom of this. Thanks!