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facebookarchive / facebook-for-magento2

* Pixel on all pages, which trigger events link, PageView, ViewContent, AddToCart, Initiatecheckout and Purchase.* In the background, Syncs the products from the merchants product catalog to Facebook Catalog.* Stores all the data, like pixel id, catalog id, business maanger id, on to the local database on the instance.
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Website breaks and Stops Working after new connection #18

Open alka1197 opened 3 years ago

alka1197 commented 3 years ago

Whenever we configured the facebook business extension , website stops working.It shows "This page isn't working". Magento Version :2.3.1

Do you have any idea,then kindly let me know Thank you!

xxu3-sc commented 3 years ago

Sorry to hear it. Could you attach of a screenshot of logs? It should be located at $MagentoRoot/var/log/facebook-for-magento.log and $MagentoRoot/var/log/debug.log

fteixeira777 commented 3 years ago

I'm getting the same error! Just homepage works. I have to comment some lines in this files: Helper\ServerEventFactory.php Helper\ServerSideHelper.php

Now i can access to categories page with no problems, but some events probably wont work.

If anyone finds a solution please post it.

fteixeira777 commented 3 years ago

i think the sdk is the problem, because it cant find some classes: FacebookAds\Api; FacebookAds\Object\ServerSide\Event; FacebookAds\Object\ServerSide\EventRequestAsync;

xxu3-sc commented 3 years ago

Yeah our extension depends on facebook/php-business-sdk, so you need to run composer require facebook/php-business-sdk as the first step.

fteixeira777 commented 3 years ago

Yeah our extension depends on facebook/php-business-sdk, so you need to run composer require facebook/php-business-sdk as the first step.

Yes, and i did it!