[Bug]: Push Product Issue

facebookarchive / facebook-for-magento2

* Pixel on all pages, which trigger events link, PageView, ViewContent, AddToCart, Initiatecheckout and Purchase.* In the background, Syncs the products from the merchants product catalog to Facebook Catalog.* Stores all the data, like pixel id, catalog id, business maanger id, on to the local database on the instance.

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[Bug]: Push Product Issue #99

Open niku0911 opened 2 years ago

niku0911 commented 2 years ago

Contact Details

nikunj.verz@gmail.com

What happened?

all working fine, when i click on Push Products found this issue please check is there issue with my any settings?

Magento Version

2.3.3

Plugin Version

1.4.4

Relevant log output

No response

Code of Conduct

[X] I agree to follow this project's Code of Conduct

zlik commented 2 years ago

@niku0911, seems like there's a problem with your API access token. it is stored in the facebook_business_extension_config table in your Magento database. you can troubleshoot it using this tool: https://developers.facebook.com/tools/debug/accesstoken/. I recommend going deleting the existing FB connection and going though the setup flow again to generate a new token. Let me know if you have issues after doing that.

niku0911 commented 2 years ago

i can't deleted my connection can you help on this, https://www.awesomescreenshot.com/video/6770341?key=72c2df2e094d97f94e6140e3bc3e4fc4

PotSchmoell commented 2 years ago

Hi, I'm having the exact same issue - I can neither push products nor can I reset the connection. Any help would be appreciated. Thanks!