Open matus-tomlein opened 3 years ago
plus 1 for this being useful enhancement however collaborators properties of ticket at creation appears supported which will place a CC i think. https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#list-collaborators-for-a-ticket
There was an update to the link @matus-tomlein provided. setting-email-ccs
I wasn't able to find support for setting the email_ccs attribute when creating new tickets. Could this be added to Zenpy?
Here is an example of the attribute:
The email_ccs attribute is described in the Zendesk API documentation here: https://developer.zendesk.com/rest_api/docs/support/tickets#setting-email-ccs