Open Zalfsten opened 3 months ago
Aktuell: Zammad ist installiert, aber ZALF It blockiert den Zugriff auf den IMAP Server von hostinger. Daher funktioniert das Ticketsystem nicht via EMails.
Aktuell funktioniert E-Mail Empfang für Zammad nicht. Folgende Hinweise von Carsten S.
Das dazugehörige ZALF-IT Ticket: [ZALF#2024061801000141]
A workaround was introduced so Zammad now has access to incoming Emails. Emails are forwarded from the hostinger email service (that serves fairagro.net email addresses) to the bonares Email server. Zammad has access to this server.
But currently tickets are not automatically created. It seems that this requires some settings within Zammad itself. Florian Beyer should know how to do that.
I will postpone further work on this ticket for now.
Ticketsystem requested by data stewards