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farhat-lab / gentb-site

The genTB project, the Django site, variant calling and prediciton pipeline, and mapping pipeline with hooks to two ravens
https://gentb.hms.harvard.edu
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Emails to user contain contradicting information #241

Closed mgro closed 3 years ago

mgro commented 3 years ago

I received an email (see below) with Status: Prediction Ready and below 'Sorry! The Processing has failed'.

WARNING: Harvard cannot validate this message was sent from an authorized system. Please be careful when opening attachments, clicking links, or following instructions. For more information, visit the HUIT IT Portal and search for SPF.

Dataset

Sorry! The processing of your file has failed.

We are sorry for any inconvenience, we are looking into the error and will email you about next steps shortly.

Link to your dataset details page: https://gentb.hms.harvard.edu/predict/d9d234f20b91a5a7e4bc0f86680c5569/

Processing

Contact

(May 15th, 2021 10:37:19 p.m.)

mahafarhat commented 3 years ago

This is a consistent error that I think affects all user emails.