The ticket number is first stored in database when you click on the print button and then the Jira request is executed. If the Jira request fails, the Tool remember that the ticket was printed. Which is wrong. The ticket number should be saved after the Jira request and after it was send to the printer queue.
The ticket number is first stored in database when you click on the print button and then the Jira request is executed. If the Jira request fails, the Tool remember that the ticket was printed. Which is wrong. The ticket number should be saved after the Jira request and after it was send to the printer queue.