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IPA upload to testflight doesn't recognize build delivery #166

Closed ericnondahl closed 9 years ago

ericnondahl commented 9 years ago

With the recent version of deliver, the upload to Apple's testflight always seems to wait forever (even after the build was successfully delivered to testers at around 20 minutes.) Deliver doesn't seem to be recognizing when the build is actually delivered.

[exec] INFO [2015-04-07 11:05:06.62]: Sorry, we have to wait for iTunesConnect, since it's still processing the uploaded ipa file [exec] If this takes longer than 45 minutes, you have to re-upload the ipa file again. [exec] You can always open the browser page yourself: 'https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/ra/ng/app/968428994' [exec] Passed time: ~68 minute(s)

lopesmcc commented 9 years ago

Having the same issue. Seemed to start happening after we submitted a version for review.

KrauseFx commented 9 years ago

Could you log in on iTunes Connect and open the following URL:

https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/ra/apps/[app_id]/trains/

Your App ID is 968428994

And post the output here?

ericnondahl commented 9 years ago

{"data":null,"messages":{"error":["Unauthorized access"],"info":null,"warn":null},"statusCode":"ERROR"}

KrauseFx commented 9 years ago

Are you sure you were using the correct apple_id and were logged in on iTunes Connect?

ericnondahl commented 9 years ago

Looks like I may have used the wrong ID? Here's the current output (pretty long, we do a daily testflight build)

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Dev","platform":"ios","valid":true,"missingExportCompliance":false,"waitingForExportComplianceApproval":false,"addedInternalUsersCount":0,"addedExternalUsersCount":0,"invitedExternalUsersCount":0,"invitedInternalUsersCount":4,"acceptedInternalUsersCount":9,"acceptedExternalUsersCount":0,"installCount":3,"sessionCount":0,"crashCount":0,"promotedVersion":null,"internalState":"inactive","betaState":"submitForReview","internalExpiry":1430678756000,"externalExpiry":0,"betaEntitled":true,"watchKitEnabled":false,"readyToInstall":true,"sdkBuildWhitelisted":true}]}],"processingBuilds":[],"currentTestingApps":2,"maxTestingApps":10,"isBetaDataAvailable":true},"messages":{"error":null,"info":null,"warn":null},"statusCode":"SUCCESS"}
artem-alexandrov commented 9 years ago

I'm experiencing the same issue. Here is my output of that URL:

{"data":{"sectionErrorKeys":[],"sectionInfoKeys":[],"sectionWarningKeys":[],"trains":[],"processingBuilds":[{"uploadDate":1428476513000,"buildVersion":"4","trainVersion":"1.0.0","state":"ITC.apps.betaProcessingStatus.InvalidBinary"},{"uploadDate":1428475077000,"buildVersion":"4","trainVersion":"1.0.0","state":"ITC.apps.betaProcessingStatus.InvalidBinary"},{"uploadDate":1428418604000,"buildVersion":"4","trainVersion":"1.0.0","state":"ITC.apps.betaProcessingStatus.InvalidBinary"}],"currentTestingApps":1,"maxTestingApps":10,"isBetaDataAvailable":true},"messages":{"error":null,"info":null,"warn":null},"statusCode":"SUCCESS"}

artem-alexandrov commented 9 years ago

new output, same result (same URL):

{
    "data": {
        "sectionErrorKeys": [],
        "sectionInfoKeys": [],
        "sectionWarningKeys": [],
        "trains": [
            {
                "versionString": "1.0.0",
                "platform": "ios",
                "testing": {
                    "value": true,
                    "isEditable": true,
                    "isRequired": false,
                    "errorKeys": null
                },
                "internalTesting": null,
                "externalTesting": null,
                "builds": [
                    {
                        "sectionErrorKeys": [],
                        "sectionInfoKeys": [],
                        "sectionWarningKeys": [],
                        "buildVersion": "8",
                        "trainVersion": "1.0.0",
                        "uploadDate": 1428482934000,
                        "iconUrl": "http://a666.phobos.apple.com/us/r30/Newsstand5/v4/d6/1a/69/d61a6994-1ccb-47fc-b03d-a025d96d2854/Icon-76@2x.png.png",
                        "appName": "DeliverTestFlight",
                        "platform": "ios",
                        "valid": true,
                        "missingExportCompliance": false,
                        "waitingForExportComplianceApproval": false,
                        "addedInternalUsersCount": 0,
                        "addedExternalUsersCount": 0,
                        "invitedExternalUsersCount": 0,
                        "invitedInternalUsersCount": 0,
                        "acceptedInternalUsersCount": 0,
                        "acceptedExternalUsersCount": 0,
                        "installCount": 0,
                        "sessionCount": 0,
                        "crashCount": 0,
                        "promotedVersion": null,
                        "internalState": "active",
                        "betaState": "submitForReview",
                        "internalExpiry": 1431074915000,
                        "externalExpiry": 0,
                        "betaEntitled": true,
                        "watchKitEnabled": false,
                        "readyToInstall": true,
                        "sdkBuildWhitelisted": true
                    },
                    {
                        "sectionErrorKeys": [],
                        "sectionInfoKeys": [],
                        "sectionWarningKeys": [],
                        "buildVersion": "6",
                        "trainVersion": "1.0.0",
                        "uploadDate": 1428480792000,
                        "iconUrl": "http://a1528.phobos.apple.com/us/r30/Newsstand1/v4/1f/9a/58/1f9a58b7-4332-d463-c824-be924a0dc419/Icon-76@2x.png.png",
                        "appName": "DeliverTestFlight",
                        "platform": "ios",
                        "valid": true,
                        "missingExportCompliance": false,
                        "waitingForExportComplianceApproval": false,
                        "addedInternalUsersCount": 0,
                        "addedExternalUsersCount": 0,
                        "invitedExternalUsersCount": 0,
                        "invitedInternalUsersCount": 0,
                        "acceptedInternalUsersCount": 0,
                        "acceptedExternalUsersCount": 0,
                        "installCount": 0,
                        "sessionCount": 0,
                        "crashCount": 0,
                        "promotedVersion": null,
                        "internalState": "inactive",
                        "betaState": "submitForReview",
                        "internalExpiry": 1431072870000,
                        "externalExpiry": 0,
                        "betaEntitled": true,
                        "watchKitEnabled": false,
                        "readyToInstall": true,
                        "sdkBuildWhitelisted": true
                    },
                    {
                        "sectionErrorKeys": [],
                        "sectionInfoKeys": [],
                        "sectionWarningKeys": [],
                        "buildVersion": "7",
                        "trainVersion": "1.0.0",
                        "uploadDate": 1428481499000,
                        "iconUrl": "http://a1841.phobos.apple.com/us/r30/Newsstand3/v4/53/5c/0a/535c0aac-1040-5942-7d68-9869ab11fd49/Icon-76@2x.png.png",
                        "appName": "DeliverTestFlight",
                        "platform": "ios",
                        "valid": true,
                        "missingExportCompliance": false,
                        "waitingForExportComplianceApproval": false,
                        "addedInternalUsersCount": 0,
                        "addedExternalUsersCount": 0,
                        "invitedExternalUsersCount": 0,
                        "invitedInternalUsersCount": 0,
                        "acceptedInternalUsersCount": 0,
                        "acceptedExternalUsersCount": 0,
                        "installCount": 0,
                        "sessionCount": 0,
                        "crashCount": 0,
                        "promotedVersion": null,
                        "internalState": "inactive",
                        "betaState": "submitForReview",
                        "internalExpiry": 1431073479000,
                        "externalExpiry": 0,
                        "betaEntitled": true,
                        "watchKitEnabled": false,
                        "readyToInstall": true,
                        "sdkBuildWhitelisted": true
                    }
                ]
            }
        ],
        "processingBuilds": [],
        "currentTestingApps": 2,
        "maxTestingApps": 10,
        "isBetaDataAvailable": true
    },
    "messages": {
        "error": null,
        "info": null,
        "warn": null
    },
    "statusCode": "SUCCESS"
}
apprme commented 9 years ago

stopped working for us too.

internalState is "active" for our latest build. is everything right here?

KrauseFx commented 9 years ago

Could you update using sudo gem update deliver and let me know if that solves the problem? It seems like Apple has changed something after processing the ipa file.

viktorbenei commented 9 years ago

@KrauseFx it worked for us, thanks! The interesting thing (and this might very well be an iTunes Connect website issue) is that although everything works (we got the TestFlight notification about the new version and could install it) the toggle on iTunes Connect - Prereleases tab did not change to enabled for TestFlight Beta Testing, nor did the build's Internal state changed to Active from Inactive as it used to. It seems that it's disabled and that it should not work, but still everything works.

artem-alexandrov commented 9 years ago

Confirmed - works like a charm :)

apprme commented 9 years ago

after the update we started facing following issues (please note that even it says that account we use to deploy apps does not have an access to apps, it actually does have the access):

[15:36:51][delightex:delightex-ios-sdf]  [37mINFO [2015-04-09 15:35:50.25]:  [0mSorry, we have to wait for iTunesConnect, since it's still processing the uploaded ipa file
[15:36:51][delightex:delightex-ios-sdf] If this takes longer than 45 minutes, you have to re-upload the ipa file again.
[15:36:51][delightex:delightex-ios-sdf] You can always open the browser page yourself: 'https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/ra/ng/app/972698749'
[15:36:51][delightex:delightex-ios-sdf] Passed time: ~2 minute(s)
[15:36:52][delightex:delightex-ios-sdf] /System/Library/Frameworks/Ruby.framework/Versions/2.0/usr/lib/ruby/2.0.0/json/common.rb:155:in `parse': 757: unexpected token at ' � ' (JSON::ParserError)
[15:36:52][delightex:delightex-ios-sdf]     from /System/Library/Frameworks/Ruby.framework/Versions/2.0/usr/lib/ruby/2.0.0/json/common.rb:155:in `parse'
[15:36:52][delightex:delightex-ios-sdf]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/lib/deliver/itunes_connect/itunes_connect_submission.rb:27:in `block in put_build_into_beta_testing!'
[15:36:52][delightex:delightex-ios-sdf]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/lib/deliver/itunes_connect/itunes_connect_submission.rb:26:in `loop'
[15:36:52][delightex:delightex-ios-sdf]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/lib/deliver/itunes_connect/itunes_connect_submission.rb:26:in `put_build_into_beta_testing!'
[15:36:52][delightex:delightex-ios-sdf]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/lib/deliver/ipa_uploader.rb:101:in `publish_beta_build'
[15:36:52][delightex:delightex-ios-sdf]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/lib/deliver/ipa_uploader.rb:93:in `publish_on_itunes_connect'
[15:36:52][delightex:delightex-ios-sdf]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/lib/deliver/ipa_uploader.rb:77:in `upload!'
[15:36:52][delightex:delightex-ios-sdf]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/lib/deliver/testflight.rb:23:in `upload!'
[15:36:52][delightex:delightex-ios-sdf]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/bin/deliver:71:in `block (2 levels) in run'
[15:36:52][delightex:delightex-ios-sdf]     from /Library/Ruby/Gems/2.0.0/gems/commander-4.2.1/lib/commander/command.rb:180:in `call'
[15:36:52][delightex:delightex-ios-sdf]     from /Library/Ruby/Gems/2.0.0/gems/commander-4.2.1/lib/commander/command.rb:180:in `call'
[15:36:52][delightex:delightex-ios-sdf]     from /Library/Ruby/Gems/2.0.0/gems/commander-4.2.1/lib/commander/command.rb:155:in `run'
[15:36:52][delightex:delightex-ios-sdf]     from /Library/Ruby/Gems/2.0.0/gems/commander-4.2.1/lib/commander/runner.rb:421:in `run_active_command'
[15:36:52][delightex:delightex-ios-sdf]     from /Library/Ruby/Gems/2.0.0/gems/commander-4.2.1/lib/commander/runner.rb:81:in `run!'
[15:36:52][delightex:delightex-ios-sdf]     from /Library/Ruby/Gems/2.0.0/gems/commander-4.2.1/lib/commander/delegates.rb:8:in `run!'
[15:36:52][delightex:delightex-ios-sdf]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/bin/deliver:89:in `run'
[15:36:52][delightex:delightex-ios-sdf]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/bin/deliver:102:in `<top (required)>'
[15:36:52][delightex:delightex-ios-sdf]     from /usr/bin/deliver:23:in `load'
[15:36:52][delightex:delightex-ios-sdf]     from /usr/bin/deliver:23:in `<main>'
[15:07:52][delightex:delightex-ios-cspaces]  [37mINFO [2015-04-09 15:07:51.07]:  [0m [32mReady to upload new build to TestFlight (delightex.csmobile - 963732418) [0m
[15:07:52][delightex:delightex-ios-cspaces]  [37mINFO [2015-04-09 15:07:51.07]:  [0mUploading ipa file to iTunesConnect
[15:07:52][delightex:delightex-ios-cspaces]  [37mINFO [2015-04-09 15:07:52.02]:  [0mGoing to upload updated app to iTunesConnect
[15:07:52][delightex:delightex-ios-cspaces]  [37mINFO [2015-04-09 15:07:52.02]:  [0m [32mThis might take a few minutes, please don't interrupt the script [0m
[15:07:52][delightex:delightex-ios-cspaces]  [37mINFO [2015-04-09 15:07:52.03]:  [0m [32mWaiting for iTunes Connect transporter to be finished. [0m
[15:07:52][delightex:delightex-ios-cspaces]  [37mINFO [2015-04-09 15:07:52.03]:  [0m [32miTunes Transporter progress... this might take a few minutes... [0m
[15:09:01][delightex:delightex-ios-cspaces]  [33mWARN [2015-04-09 15:09:01.38]:  [0m [33m[Transporter Warning Output]: WARNING ITMS-90076: "Potential Loss of Keychain Access. The previous version of software has an application-identifier value of ['JJ3FJ6WT2J.delightex.csmobile'] and the new version of software being submitted has an application-identifier of ['L5CP738DXK.delightex.csmobile']. This will result in a loss of keychain access. For more information, please consult https://developer.apple.com/library/ios/documentation/Security/Reference/keychainservices/Reference/reference.html"
[15:09:01][delightex:delightex-ios-cspaces]  [0m
[15:09:01][delightex:delightex-ios-cspaces]  [37mINFO [2015-04-09 15:09:01.48]:  [0m [32miTunes Transporter successfully finished its job [0m
[15:09:01][delightex:delightex-ios-cspaces]  [33mWARN [2015-04-09 15:09:01.61]:  [0mWARNING ITMS-90076: "Potential Loss of Keychain Access. The previous version of software has an application-identifier value of ['JJ3FJ6WT2J.delightex.csmobile'] and the new version of software being submitted has an application-identifier of ['L5CP738DXK.delightex.csmobile']. This will result in a loss of keychain access. For more information, please consult https://developer.apple.com/library/ios/documentation/Security/Reference/keychainservices/Reference/reference.html"
[15:09:01][delightex:delightex-ios-cspaces]  [37mINFO [2015-04-09 15:09:01.61]:  [0m [32m------------------------------------------------------------------------------------------------------ [0m
[15:09:01][delightex:delightex-ios-cspaces]  [37mINFO [2015-04-09 15:09:01.61]:  [0m [32mSuccessfully uploaded package to iTunesConnect. It might take a few minutes until it's visible online. [0m
[15:09:01][delightex:delightex-ios-cspaces]  [37mINFO [2015-04-09 15:09:01.61]:  [0m [32m------------------------------------------------------------------------------------------------------ [0m
[15:09:01][delightex:delightex-ios-cspaces]  [37mINFO [2015-04-09 15:09:01.61]:  [0mDistributing the latest build to Beta Testers.
[15:09:21][delightex:delightex-ios-cspaces]  [37mINFO [2015-04-09 15:09:06.17]:  [0mLogging into iTunesConnect
[15:09:21][delightex:delightex-ios-cspaces]  [35mDEBUG [2015-04-09 15:09:21.25]:  [0mLooks like your login data was correct, but you do not have access to the apps.
[15:09:22][delightex:delightex-ios-cspaces] /Library/Ruby/Gems/2.0.0/gems/fastlane_core-0.4.3/lib/fastlane_core/itunes_connect/itunes_connect_login.rb:51:in `rescue in login': Error logging in user appstore@delightex.com with the given password. Make sure you entered them correctly. (FastlaneCore::ItunesConnect::ItunesConnectLoginError)
[15:09:22][delightex:delightex-ios-cspaces]     from /Library/Ruby/Gems/2.0.0/gems/fastlane_core-0.4.3/lib/fastlane_core/itunes_connect/itunes_connect_login.rb:40:in `login'
[15:09:22][delightex:delightex-ios-cspaces]     from /Library/Ruby/Gems/2.0.0/gems/fastlane_core-0.4.3/lib/fastlane_core/itunes_connect/itunes_connect.rb:62:in `initialize'
[15:09:22][delightex:delightex-ios-cspaces]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/lib/deliver/app.rb:77:in `new'
[15:09:22][delightex:delightex-ios-cspaces]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/lib/deliver/app.rb:77:in `itc'
[15:09:22][delightex:delightex-ios-cspaces]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/lib/deliver/ipa_uploader.rb:101:in `publish_beta_build'
[15:09:22][delightex:delightex-ios-cspaces]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/lib/deliver/ipa_uploader.rb:93:in `publish_on_itunes_connect'
[15:09:22][delightex:delightex-ios-cspaces]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/lib/deliver/ipa_uploader.rb:77:in `upload!'
[15:09:22][delightex:delightex-ios-cspaces]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/lib/deliver/testflight.rb:23:in `upload!'
[15:09:22][delightex:delightex-ios-cspaces]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/bin/deliver:71:in `block (2 levels) in run'
[15:09:22][delightex:delightex-ios-cspaces]     from /Library/Ruby/Gems/2.0.0/gems/commander-4.2.1/lib/commander/command.rb:180:in `call'
[15:09:22][delightex:delightex-ios-cspaces]     from /Library/Ruby/Gems/2.0.0/gems/commander-4.2.1/lib/commander/command.rb:180:in `call'
[15:09:22][delightex:delightex-ios-cspaces]     from /Library/Ruby/Gems/2.0.0/gems/commander-4.2.1/lib/commander/command.rb:155:in `run'
[15:09:22][delightex:delightex-ios-cspaces]     from /Library/Ruby/Gems/2.0.0/gems/commander-4.2.1/lib/commander/runner.rb:421:in `run_active_command'
[15:09:22][delightex:delightex-ios-cspaces]     from /Library/Ruby/Gems/2.0.0/gems/commander-4.2.1/lib/commander/runner.rb:81:in `run!'
[15:09:22][delightex:delightex-ios-cspaces]     from /Library/Ruby/Gems/2.0.0/gems/commander-4.2.1/lib/commander/delegates.rb:8:in `run!'
[15:09:22][delightex:delightex-ios-cspaces]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/bin/deliver:89:in `run'
[15:09:22][delightex:delightex-ios-cspaces]     from /Library/Ruby/Gems/2.0.0/gems/deliver-0.9.0/bin/deliver:102:in `<top (required)>'
[15:09:22][delightex:delightex-ios-cspaces]     from /usr/bin/deliver:23:in `load'
[15:09:22][delightex:delightex-ios-cspaces]     from /usr/bin/deliver:23:in `<main>'
ericnondahl commented 9 years ago

Fixed for me, thanks! Veto, maybe a different issue?

fastlanebot commented 8 years ago

This issue was migrated to https://github.com/fastlane/fastlane/issues/2349. Please post all further comments there.

fastlane is now a mono repo, you can read more about the change in our blog post. All tools are now available in the fastlane main repo :rocket: